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LOUISVILLE, Ky. (WDRB) -- The blowback has been strong since Wendy's announced last week it will soon start testing dynamic pricing. Wendy's is looking to test having the prices of its menu items fluctuate throughout the day based on demand, implementing a strategy that has already taken hold with ride-sharing companies and ticket sellers. The fast-food burger chain is now backing down on the idea. Right now, no matter when you pull up to a Wendy's restaurant, the price is the same. But during a conference call earlier this month, Wendy's CEO Kirk Tanner said that the Dublin, Ohio-based burger...

Wendy's is planning to roll out dynamic pricing for its fast-food offerings starting as early as next year. The chain will start testing the new pricing system "in some U.S. restaurants," Wendy's said in a statement to Global News. There are currently no plans to introduce this system in Canada — at least, not yet. Dynamic pricing, also known as surge pricing, is the practice of setting flexible prices for products and services, meaning the price paid by customers can fluctuate based on market demands. Uber is a high-profile company that famously employs dynamic pricing. During busy times, the...

Wendy’s is preparing to test an “Uber-style” surge-pricing model where prices will fluctuate throughout the day based on demand — meaning a Dave’s burger will cost more during the lunchtime rush. Wendy’s CEO Kirk Tanner — who rose to the chief role earlier this month — announced the new system on a call with investors, noting that the pricing menu will begin testing in 2025, Daily Mail earlier reported. With the dynamic pricing model, the chain’s iconic Dave’s Single could increase by as much as $1 at lunchtime and drop down by the same amount after the lunch rush. With...

Two far-left rioters who pleaded guilty to burning down an Atlanta Wendy’s during the Black Lives Matter riots in 2020 have been sentenced to five years of probation by a Fulton County judge. The Wendy’s was the site of the fatal, officer-involved shooting of Rayshard Brooks on June 12, 2020. Brooks had fallen asleep in the drive thru and attacked the responding Atlanta Police Officer, Garret Rolfe, when he was detained. Brooks was shot and killed after he tried to grab Rolfe’s taser, leading to riots not long after George Floyd’s death in Minneapolis. Atanta’s BLM chapter, along with other...

WEST MELBOURNE, Fla. - A man from Melbourne was arrested after he unsuccessfully robbed a Wendy's and a bank, according to police. Daniel Jeconiah Gibbs was nabbed Tuesday for the double attempted robbery on August 5. He was taken into custody by the Brevard County Sheriff's Office, but the Palm Bay Police Department is also expected to bring more charges toward Gibbs. The alleged robbery attempts happened August 5. Gibbs walked into a Wendy's at 135 Palm Bay Road and approached an employee behind the order counter, police said. Gibbs displayed what employees believed to be a gun in his...

Wendy’s fast-food customers may soon get their food delivered by underground robots, to help speed up the handoff from the restaurant to those who order from their phones. The fast-food chain announced a new partnership with Pipedream, a company that developed an underground autonomous robot system that can be used to deliver digital food orders from the kitchen to parking spaces within seconds. The goal, Wendy’s said in a press release, is to provide faster and more convenient pick-up experiences. "We know that serving orders quickly and accurate leads to increased customer satisfaction," Wendy’s Company U.S. Chief Operations Officer Deepak...

In a development straight out of a dystopian sci-fi thriller, fast food giant Wendy’s has embarked on a chilling experiment, replacing its drive-through order takers with an AI chatbot powered by Google software. This technological takeover aims to streamline the ordering process by training the AI to understand customer requests and decrease waiting times at the drive-throughs. According to reports from the Wall Street Journal, Wendy’s is set to launch this eerie transformation in its home state of Ohio, starting with locations in Columbus. The company plans to implement the change in June, all in the name of shorter lines...

Fast-food giant Wendy’s is set to automate its drive-through service by employing an AI chatbot powered by Google, replacing human employees who normally take orders. One Wendy’s executive gave the chatbot high ratings, saying, “It’s at least as good as our best customer service representative, and it’s probably on average better.” The Wall Street Journal reports that fast-food chain Wendy’s plans to automate its drive-through service by using an AI chatbot and Google’s natural-language processing technology.

Wendy's (WEN) is gaining higher-income consumers even while inflation continues to plague the restaurant business. "The good news is we're seeing nice growth with the over $75,000 cohort, and we continue to hold nice share there," CEO Todd Allan Penegor said on a call with investors after Q1 2023 earnings were announced on Wednesday. The under-$75,000 consumers? The company, he said, has "maintained our share, but traffic is relatively flattish there." In Q1 U.S. same-store sales increased by 7.2% boosted by "continued" higher prices and year-over-year customer count growth in each month of the quarter. The food chain increased prices...

U.S. Sen. John Fetterman’s wife, Gisele, has shared photos of she and their children visiting him in Walter Reed National Military Medical Center, where he is undergoing treatment for clinical depression. On Friday, Gisele Fetterman shared three photos on Twitter, one of she and her husband; one of the family at a table after, apparently, grabbing food from Wendy’s at Walter Reed; and one of colorful sticky notes with drawings and encouraging words that it appears the children wrote. “We love you so much!!” read one. “Best dad EVER,” says another. Gisele Fetterman added a comment to her post, referring...

Peek's sister Cona Turner says the family have chosen not to explain what happened to the former Wendy's worker, for fear of distressing him.She is now advocating for her brother and wants answers as to why he was fired without notice.'I'm out here because I need to be his voice for the way he was treated,' Cona Turner, Peek's sister said. 'He don't understand and we can't tell him he was terminated. We have not told him and we won't tell him.'

He found the beef. A Wendy’s customer who flew into a rage when his drive-thru order was wrong unleashed fury and bullets on the fast-food workers he believed messed up his meal, according to local reports. Christian Ellis, 19, went to a Wendy’s location in Frisco, Texas, on Aug. 17, according to the local FOX station. After picking up his food at the drive-thru window, he went inside the store and began arguing with employees about what was in his Biggie Bag.

Two Atlanta Police Department officers will not face charges in the fatal shooting of Rayshard Brooks, who was killed two years ago outside a Wendy's restaurant, after a prosecutor said 'their deadly force was reasonable.' Officer Garrett Rolfe fatally shot Brooks, 27, twice in the back as he ran from cops outside the fast food store in South Atlanta in June 2020. The officers were trying to arrest him in the parking lot. Rolfe and his colleague, Officer Devin Brosnan, were initially called to the restaurant by customers who said a man was asleep at the wheel, blocking the drive-through....

Frisco Police arrested three people on Friday in connection to a shooting at a local Wendy’s restaurant. Frisco Police received multiple calls reporting gunfire at the Wendy’s restaurant at approximately 8 p.m. Aug. 17 in the 5500-block of Eldorado Parkway. Responding police officers learned a customer in the drive-thru was unhappy with their order, then entered the store and began arguing with staff. Following the dispute, the customer returned to his vehicle where he retrieved a pistol and fired into the front of the location before fleeing. No one was struck by the gunfire and damage was limited to...

An elderly Wendy's customer has died 10 days after being sucker punched in the head by an employee, who is now facing murder charges for the ordeal. Fast-food worker Antonine Kendrick, 35, confronted the 67-year-old man at the store, before punching and knocking him unconscious on July 26 at around 5pm. It's believed Kendrick launched the vicious physical attack the man when he complained about his meal order at Wendy's in Prescott Valley, Arizona. Kendrick has now been arrested and is facing second-degree murder charges after the man died in hospital, nearly two weeks after the bust up. Footage shows...

AWendy's employee in Arizona was charged with second-degree murder after the customer he punched succumbed to his injuries. The victim, a 67-year-old man, was attacked by Antoine Kendrick after he allegedly complained about his meal order.

Shocking surveillance video caught the moment an employee at an Arizona Wendy’s sucker punched an elderly customer, knocking him unconscious and leaving him fighting for life. The clip, obtained this week by 3TV/CBS 5, shows the employee initially bringing three drinks up to the counter to the hunched-over customer, who starts pointing at them as police say he “complained” about the order.

A Florida man has been arrested for pretending to be an undercover Drug Enforcement Administration agent to score discounted burgers at Wendy’s. Jesse David Stover, 57, had been claiming to be law enforcement to get a discount at the fast food chain for some time, but things went south when an employee asked to see proof. "He quickly flashed a gold-colored badge to the Wendy’s staff and then demanded the discount again,” Bunnell Police said in a press release. The manager declined to give Stover the discount, causing an argument. Eventually, Stover admitted he was not a police officer, but...

Wade was sentenced to five years in federal prison for the string of attacks carried out at the time he was out on bond for the Wendy's arson and wearing an ankle monitor.. A group of Black Lives Matter and Antifa rioters were convicted on federal charges after attempting to frame the Proud Boys for a series of vandalism and arson attacks the far-left extremists carried out on Atlanta police vehicles and United States Postal Service property during the lead up to the 2020 presidential election. John Wesley Wade, 35, Ellie Melvin Brett, 37, and Vida Jones, 19, were arrested...

<p>CINCINNATI (WXIX) - A woman is under arrest in a violent assault of a Wendy’s employee in December.</p><p>Aneeja Smith was charged with felonious assault.</p><p>The incident happened at 7:18 p.m. on Dec. 10 at Wendy’s in Glenway Plaza in Westwood.</p>