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Keyword: callcenter

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  • Clinton campaign paid to 'infiltrate' Trump Tower, White House servers to link Trump to Russia: Durham

    02/12/2022 2:28:43 PM PST · by janetjanet998 · 79 replies
    Lawyers for the Clinton campaign paid a technology company to "infiltrate" servers belonging to Trump Tower, and later the White House, in order to establish an "inference" and "narrative" to bring to government agencies linking Donald Trump to Russia, a filing from Special Counsel John Durham says. Durham filed a motion on Feb. 11 focused on potential conflicts of interest related to the representation of former Clinton campaign lawyer Michael Sussman, who has been charged with making a false statement to a federal agent. Sussman has pleaded not guilty.
  • Big Tech call center workers face pressure to accept home surveillance

    08/09/2021 5:12:07 AM PDT · by george76 · 34 replies
    NBC News ^ | Aug. 8, 2021 | Olivia Solon
    Workers at one of the world’s largest call center companies said additional monitoring would violate the privacy of their families in their home.. Colombia-based call center workers who provide outsourced customer service to some of the nation’s largest companies are being pressured to sign a contract that lets their employer install cameras in their homes to monitor work performance, an NBC News investigation has found. Six workers based in Colombia for Teleperformance, one of the world’s largest call center companies, which counts Apple, Amazon and Uber among its clients, said that they are concerned about the new contract, first issued...
  • Indian call centre that cheated Americans of $18 million gave staff Christmas bonuses

    01/05/2021 10:35:53 AM PST · by nickcarraway · 23 replies
    AsiaOne ^ | DECEMBER 23, 2020 | AMRIT DHILLON
    A call centre racket in India swindled some 4,500 US nationals out of more than US$14 million (S$18 million) over the past two years, after convincing them to hand over their money by claiming their bank accounts were linked to drug cartels. Police in New Delhi, who said they were stunned at the scale and sophistication of the operation, have been interrogating more than 50 people who were arrested after a Dec 17 raid on its premises. The employees of the call centre in Peera Garhi, west of Delhi, would put on American accents and call potential victims pretending to...
  • Indian Call Center Scams $14 Million From Americans In Elaborate Scheme

    12/26/2020 6:16:21 AM PST · by blam · 83 replies
    Truly Times ^ | 12-26-2020 | Tyler Durden
    Sometimes we have to question the intelligence of Americans. It’s no secret that unhealthy lifestyles and eating mounds of junk food can impair brain function. With that being said, intelligence is lacking for some Americans as thousands were recently swindled out of millions of dollars by a scammy Indian call center. According to the NYTimes, an Indian call center in Peera Garhi, west of Delhi, tricked victims into believing their bank accounts were frozen as part of an elaborate drug investigation. As many as 4,500 victims were told, they had to transfer money to the scammers or risk serious jail...
  • Indian Man Extradited From Singapore To US For Role In Call Centre Fraud

    04/20/2019 7:37:43 AM PDT · by Leaning Right · 8 replies
    NDTV ^ | 20 Apr 2019 | staff
    Hitesh Madhubhai Patel, 42, ran a call center, one of five India-based operations which allegedly worked together in an operation targetin mostly South Asians living in the United States. *snip* Patel ran the HGlobal call center, one of five India-based operations which allegedly worked together in an operation which targeted mostly South Asians living in the United States. Callers pretending to be US tax or immigration officials threatened them with arrest and deportation if they did not remit money to the government. The victims were then directed to people working with the call centers in the United States to collect...
  • AT&T looking to hire up to 40 full-time employees (Boardman, Ohio)

    08/02/2018 12:05:44 AM PDT · by 2ndDivisionVet
    WKBN-TV ^ | August 1, 2018 | Staff
    There will be a hiring event on Thursday at the call center in Boardman BOARDMAN, Ohio (WKBN) - AT&T is holding a hiring event at its Boardman call center on Thursday. It will take place at the center at 8089 South Ave. from 10 a.m. to 2 p.m. There are up to 40 full-time positions available. If you want to apply, it's best to start the process online. Even if you can't make it to the hiring event, complete the online assessment to be considered and AT&T staff will contact you directly.
  • More than 100 jobs available in Huntington (West Virginia)

    07/22/2018 9:23:40 PM PDT · by 2ndDivisionVet · 5 replies
    WSAZ-TV ^ | July 17, 2018 | Staff
    HUNTINGTON, W.Va. (WSAZ) -- A hiring event is around the corner and more than 100 jobs are available. AT&T is hiring about 120 positions at the call center in Huntington. The positions are for customer service representatives. A hiring event will take place at the call center on July 19 from 2 p.m. to 6 p.m. AT&T recommends people apply online and complete the mandatory assessment prior to coming to the hiring event to speed up the process. If you can't make it to the hiring event, you can also apply online to be considered for an interview. The call...
  • Alorica to create 400 jobs in Joplin (Full-time, Benefits available in Missouri)

    10/12/2017 12:16:12 AM PDT · by 2ndDivisionVet
    The Joplin Globe ^ | October 10, 2017 | Jordan Larimore
    At a news conference Wednesday, global customer service company Alorica will announce the addition of 400 jobs to its Joplin contact center. All of the new jobs the company will be announcing full-time positions eligible for benefits, said Jacob Kramer, senior director, on Tuesday. Kramer said the company's clients have praised Alorica's customer service performance and wanted to expand the use of its services. Kramer declined to name any specific clients. The company's business model is set up where it secures contracts with companies to provide customer service specialists through its various centers around the globe. Alorica's website says it...
  • Rock Connections to add 500 workers this year (Detroit, Michigan)

    03/16/2017 2:25:15 AM PDT · by 2ndDivisionVet · 8 replies
    Crain's ^ | March 12, 2017 | Chad Livengood
    A call center company spun off from Quicken Loans' telephone-focused mortgage sales operation is planning to add 500 employees by year's end and looking for additional office space in downtown Detroit. Rock Connections, a five-year-old call center and part of Quicken Loans founder Dan Gilbert's family of companies, has reached capacity with 800 employees in its building at 1900 Saint Antoine next to Ford Field, said Victor You, CEO of Rock Connections. The fast growth adds teeth to Gilbert's observation that call centers could be a growth industry for Detroit and create a "point of entry" to jobs for residents....
  • Verizon to add 300 full-time jobs at Huntsville call center (Alabama)

    12/29/2016 7:44:47 PM PST · by 2ndDivisionVet · 5 replies
    The Huntsville Times ^ | December 5, 2016 | Paul Gattis
    Verizon on Monday announced plans to hire up to 300 full-time employees throughout 2017 at its Huntsville call center. The wireless communication company will hold an onsite career fair Saturday at its Huntsville call center at 475 Quality Circle. According to the announcement, career fair attendees will have the opportunity to network with recruiters, leadership and employees from the customer service department and take a tour of the facility. Verizon said it will offer competitive salaries and benefits, including health care coverage and participation in the company's 401(k) program. Interested candidates may apply online at verizon.com/jobs.
  • Major Bust in Transnational IRS Phone Scam

    10/27/2016 7:13:55 PM PDT · by nickcarraway · 78 replies
    NBC Bay Area ^ | 10/27 | Kevin Nious and Stephen Stock
    The Department of Justice on Thursday charged 61 people for their role in a call center scam.Federal prosecutors charged 61 individuals and entities across the world Thursday in connection to a transnational call center operation that investigators say scammed United States residents out of millions. The arrests follow a three-year joint investigation between the Department of Justice, Homeland Security Investigation (HSI), and the US Treasury Inspector General of Tax Administration. NBC Bay Area first reported on these scams where a caller posing as a federal agent threatens the person on the other line with arrests, lawsuits or worse, if they...
  • Feds wallop AT&T with $25M fine over stolen customer data

    04/08/2015 3:12:58 PM PDT · by blueyon · 9 replies
    C/Net ^ | 4/08/15 | by Marguerite Reardon
    AT&T settles with FCC over customer data that was stolen from data centers overseas and used to unlock stolen mobile phones. AT&T has reached a $25 million settlement with the Federal Communications Commission over stolen customer data from three international call centers. The data breaches took place at contracted call centers in Mexico, Colombia and the Philippines, and involved the unauthorized disclosure of almost 280,000 U.S. customers' names, full or partial Social Security numbers and unauthorized access to protected account-related data. The FCC said the information obtained from these breaches was used to unlock codes for stolen phones. Workers at...
  • Too good to check – Obamacare call center workers not getting healthcare benefits

    07/27/2013 7:05:32 PM PDT · by SeekAndFind · 4 replies
    Hotair ^ | 07/27/2013 | Jazz Shaw
    The good news for Contra Costa County in California was that they were getting a brand spanking new call center, which would provide more than 200 good paying jobs. It was part of the support network for Obamacare… a place where people could call at any time with questions. The call center in Concord is gearing up for full operation in October, but recent revelations in the news have put a fly in the ointment. Now, with two months to go before the Concord operation opens to serve the public, information has surfaced that about half the jobs are part-time,...
  • The Tea Party Express buses are fired up and rolling to Wisconsin to help defeat the RECALL!

    05/31/2012 9:20:50 AM PDT · by Syncro · 21 replies
    State Tea Party Express ^ | May 31, 2012 | Tea Party Express HQ - Defend Gov. Walker
    The Tea Party Express buses are fired up and rolling to Wisconsin to help defeat the RECALL! .. Dear Gov. Walker Supporters,  . With only 5 DAYS until the RECALL election of Gov. Scott Walker, the Tea Party Express is headed to Wisconsin to help defeat the RECALL.  Thanks to your support, in addition to the pro-Walker TV ads that are currently airing in Wisconsin, we will be holding rallies across the state to raise awareness about the success of Gov. Walker's reforms and make sure that conservatives vote next Tuesday. . . The Tea Party Express Buses are...
  • Tea Party Express "Mobile Call Center"...in...Texas...(Election Day Update #26!)

    05/28/2012 9:27:02 AM PDT · by Syncro · 27 replies
    Tea Party Express ^ | 05/28/2012 08:05:03 am | Amy Kremer
    We have sent the Tea Party Express "Mobile Call Center" down to Texas for the final push before TOMORROW'S election!Sorry to interrupt your Memorial Day, but we here at the Tea Party Express want to thank you for your support of conservative Texas U.S. Senate candidate Ted Cruz and want to show you what we are doing to ensure that conservatives show up to the polls tomorrow to vote.  In a campaign first, we have harnessed cutting edge technology with good old fashioned Tea Party passion and present to you the Tea Party Express "Mobile Call Center":The Tea Party...
  • US matches Indian call centre costs

    08/19/2010 12:34:36 AM PDT · by Freelance Warrior · 3 replies
    The Financial Times ^ | August 17 2010 19:12 | James Lamont and Joe Leahy
    Call centre workers are becoming as cheap to hire in the US as they are in India, according to the head of the country’s largest business process outsourcing company. High unemployment levels have driven down wages for some low-skilled outsourcing services in some parts of the US, particularly among the Hispanic population. At the same time, wages in India’s outsourcing sector have risen by 10 per cent this year and senior outsourcing managers based in the country command salaries above global averages. Observers say that while the cost of some senior positions may have equalised with the US and certain...
  • 38 DEFENDANTS INDICTED IN MULTI-MILLION DOLLAR FRAUD

    07/11/2010 2:43:05 PM PDT · by Cindy · 10 replies · 3+ views
    Note: The following text is a quote: http://www.justice.gov/usao/mow/news2010/harrison.ind.htm JULY 9, 2010 FOR IMMEDIATE RELEASE BLACK MARKET TRAVEL AGENTS 38 DEFENDANTS INDICTED IN MULTI-MILLION DOLLAR FRAUD LOCAL INVESTIGATION EXPOSES NATIONWIDE NETWORK THAT USED STOLEN IDENTITIES, CREDIT CARDS TO PURCHASE AIRLINE TICKETS KANSAS CITY, Mo. – Beth Phillips, United States Attorney for the Western District of Missouri, announced today that 38 defendants from across the United States have been charged in a series of indictments that allege an extensive network of black market travel agents who used the stolen identities of thousands of victims as part of a multi-million dollar fraud scheme...
  • India:Inside job gives call centres a pool of cheap labour(inmates to man call center)

    05/12/2010 9:25:22 PM PDT · by TigerLikesRooster · 6 replies · 343+ views
    The Times(UK) ^ | 05/13/10 | Rhys Blakely
    May 13, 2010 Inside job gives call centres a pool of cheap labour Rhys Blakely in Mumbai Britons have grown accustomed to dialling call centres in Bangalore to check their bank details. But what if your bank’s back office was in an Indian prison — and was manned by criminals? In what has been billed as “a unique public-private experiment”, an Indian outsourcing company that claims Royal Bank of Scotland and Goldman Sachs as clients is to employ inmates at Cherlapally Central Jail in Hyderabad to help to process bank paperwork. About 250 prisoners — both convicts and those awaiting...
  • TERRORISM and COUNTERTERRORISM: News, INFORMATION & Analysis

    03/03/2010 9:47:40 PM PST · by Velveeta · 532 replies · 5,882+ views
    3/3/2010 | Freeper Collaboration
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  • Call-Center Jobs That Pay $100K a Year

    08/28/2009 9:55:54 AM PDT · by bigbob · 14 replies · 864+ views
    Business Week ^ | 8/25/2009 | Vivek Wadhwa
    In a column a few weeks ago, I wrote about "smallsourcing" and how U.S. workers are competing for jobs that small companies haven't chosen to outsource. Some of these jobs are in the very areas where the doomsayers said the U.S. had no chance of competing, such as information technology, Web development, and graphic design. That U.S. workers have been competitive in these fields underscores my belief that the nation's workforce can be more competitive in other fields than is broadly understood.