SNIPPET: "For more than 15 years, our local Citizens’ Academies have given some 10,000 community leaders an up-close and personal look at the mission and capabilities of the FBI—and changed plenty of hearts and minds along the way. Why is that so important to us? Because by building stronger partnerships with civic leaders, we are better able to do our jobs. The graduates of our Citizens' Academies enable us stay better attuned to the needs and issues of our communities, are more willing to pick up the phone and call us with information that could help solve or prevent crimes,...