It boils down to this: This afternoon I bought the ticket to go on vacation down to Colombia this December. After buying it on Travelocity, I had to confirm the purchase by phone for some reason. When the phone call got through to the customer service center, I was greeted by a guy named "Frank", whose actual name might be Kumar or something like that, because he spoke with a badly disguised Indian accent. It was a litany of bad English and multiple "come again?" and "say again?" utterings over and over. Fortunately, the guy didn't screw up when he...