It was two weeks before Election Day when Mitt Romney's political director signed a memo that all but ridiculed the notion that the Republican presidential nominee, with his better ground game could lose the key state of Ohio or the election. The race is “unmistakably moving in Mitt Romney's direction, the memo said. But the claims proved wildly off the mark, a fact embarrassingly underscored when the high-tech voter turnout system that Romney himself called “state of the art” crashed at the worst moment, on Election Day. To this day, Romney’s aides wonder how it all went so wrong...