I just love it when people get angry at me for telling them they can't circumvent the rules and that they must play fair. It makes going to school for all those years feel so worthwhile. I had a whole family come in recently: two little destructive spawns of Satan, their unhygienic-looking parents, and the patient who was apparently the matriarch of the family. She had begun feeling poorly over the last two days. Small wonder; she had COPD, heart failure, renal insufficiency and diabetes. The triage tech walked them all past the nursing desk in my section. I heard...