I sure could use some help for a couple of problems I'm running into. My dad died a few months ago and I'm trying to make sure my mother's computer stays updated. What I am finding is that everything new programs install very slowly. Last night she bought a new HP all in one scanner, printer etc. Last night, I tried to install it and in 12 hours now it has only 31 percent installed. It is still trying to install, but it is just so slow. I would take it out and start over, but the install screen has...