Salvation Army chapters across the country are reporting massive shortages in volunteer hours and toy donations just weeks after the charity distributed (and then pulled) a controversial guide calling on white people to confront their "racist attitudes." Some 20,000 volunteer hours have gone unfilled for the Salvation Army's Red Kettle campaign this year, which historically represents about 33% of the charity's total yearly donations. The charity has also reported substantial shortages of toy and gift donations in some parts of the country, such as New Jersey, where donations are down 30% across the state.