Update #2 after numerous requests from readers to update this story. The original posting is here: http://www.freerepublic.com/focus/f-news/3079644/posts Update #1 is here: http://www.freerepublic.com/focus/f-news/3083078/posts And now, update #2: The last contact I made was on October 31st, asking why the promised call back after 2 business days hadn't happened. I was told that they'd escalate it again and I'd get a call back within 48 hours, not including weekends. On November 6th I called in o tell them that those two days had elapsed and no call back had occurred. I asked for a supervisor who told me that the callback standard...