LITCHFIELD - Ken Pedersen thought running AOL’s AutoFix on his computer would help solve his connection problems. Instead, he said, he wound up with a phone bill that was over $3,000. Pedersen, 67, has filed a complaint with the attorney general’s office, canceled his American Online service, canceled his separate phone line for the computer, and switched to Adelphia’s Powerlink cable Internet service. However, the town resident still faces the obstacle of paying Verizon a little under $3,400. The problems, Pedersen said, began when he noticed a feature on his homepage called AutoFix that was promoted as a tool to...