The year 2020 started great, with cruise lines predicting record bookings at the start of the year and passenger numbers projected to jump up by several million compared to 2019. How different things became in February and March. With COVID-19 outbreaks on several vessels, ships detained in ports worldwide, crew members stuck on board for many months, and the cruise industry under immense scrutiny from government agencies and the mainstream press, 2020 turned out to be a year many will want to forget. If cruising is to become the place that millions choose for their holidays, cruise lines will need...