Phones are supported well beyond their average ownership lifetime. In stark contrast, automakers are struggling to work out how long their “smartphones on wheels” can be kept on the road. In 2022, the automaker told drivers of the affected cars, some only three years old, that a technical solution was delayed by the pandemic. Now, more than two years later, those drivers still don’t have access to telematics services. A recent report found that cars and trucks just reached a new record average age of 12.6 years, up two months from 2023. “Whatever anybody is saying right now, it will...