{snip}...The report said a substitute administrator, Marie So, was in charge the night of the fire and wasn't familiar with the facility's evacuation plan. "She did not utilize Villa Capri's emergency binder during the evacuation, did not know where keys for facility vehicles were kept, where flashlights were kept, or where batteries for flashlights were kept, nor did she know how to direct the staff she was supervising during the emergency," the report said. At the nearby Varenna facility, touted on its website as a "luxury retirement community," 228 residents were being cared for the night of the fire. The...