Search... Delta Airlines Employee Surprises Angry Trans Customer by Pushing Back on 'It's MA'AM' Routine Couc The days leading up to Christmas are some of the most tiring for customer service workers in most industries, with customers desperate to get whatever business they need to get done before the holiday hits tending to be not as reasonable as they might otherwise me. This is doubly true for workers in the airline industry, where hordes of travelers descend on them at their airport kiosks trying to get home for the holidays; although Christmas may bring out the best in people in...