When couples struggling to conceive approach an infertility clinic for help, they’re not just patients seeing a doctor: they’re also healthcare consumers navigating a billion-dollar industry. All too often, they’re also sucked onto a moving sidewalk designed to effortlessly take them from one intervention to another, without stopping to heal their spirits, discern their options, or possibly close their wallets. That’s what happened to me. I should be clear: I feel that most of the doctors we talked to were sincerely trying to help. This was especially the case with the reproductive endocrinologists who worked with nonprofit hospitals. They are...