I am trying to create recovery disks for a Sony Vaio. After getting to help and support windows, and clicking on a link for "recovery disks," I reach a window that explains what recovery disks are and what they do. The last line in this window says, "to create recovery disks, click next." However, this window has no link labeled "next" and no clickable button labeled "next." Furthermore, the window cannot be maximized (there is no maximize icon), or does it have horizontal or vertical scrolling. In other words, there's nothing to click. Has anyone run into this issue? How...