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  • Amazon is first, Apple third, in the 2016 RESCUECOM Computer Reliability Report

    04/04/2016 8:16:45 PM PDT · by Swordmaker · 13 replies
    AppleWorld ^ | April 4, 2016 | By Dennis Sellers
    The latest 2016 RESCUECOM Computer Reliability Report — based on 60,000 service call requests into the computer repair and tech support company’s 1-800-RESCUE-PC hot line annually — rates the Kindle as the most trouble-free device. However, the always-high-ranking Apple hasn’t dropped dramatically in reliability and only slightly in its rank, taking third this year. Its devices account for fewer tech support calls than most and steadily attract consumers, the Mac and MacBook Pro remaining popular alternatives to PCs. Amazon has taken over as the most reliable brand because RESCUECOM's Computer Reliability Report now includes tablets and personal computers of all...