Let's face it, nobody but my mother-in-law likes phone solicitors. She'll talk to them for hours and the Jehovah's Witnesses that knock on her door every Saturday morning. She once hung up on my wife because the Jehovah's witnesses were knocking on the door. But this is mostly about handling phone solicitors. The phone rings. You know immediately it's a solicitor. Homeowner: This is Chief Inspector Flanagan from Homicide. You've called in the middle of a crime scene investigation. The homeowner was found dead a short while ago. But while you're on the phone, let me ask you some questions...