When people go to a restaurant, they usually expect courteous service, hot and tasty food, and a reasonable bill. Clare Watkin got much more from an Italian restaurant in Staffordshire in the UK. Printed on the bill was an invitation to get to know the waiter in an up close and personal manner: First she waited 45 minutes to place her order. Then she waited more than an hour for the food. Then she saw the bill. Clare Watkin was out with a group of friends Friday at an Italian steak restaurant in the English town of Lichfield, about 125...