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  • Fridge failures: LG says angry owners can't sue, company points to cardboard box

    03/18/2024 6:32:09 AM PDT · by Leaning Right · 109 replies
    NBC Bay Area ^ | Feb. 28, 2024 | Chris Chmura, Stephanie Lucero, Alyssa Goard and Camille Lopez Rodriguez
    Frank Rodriguez in San Francisco says he has been dealing with a difficult LG fridge since 2021. “This one cost me $2,000 and it’s been a nightmare,” he said. He says it’s not freezing well. Techs have repeatedly tried to fix it, but haven’t. Frank says he’s asked for a replacement or a refund. But that hasn’t happened. *snip* LG says it put an arbitration notice on the box. It’s now asking a federal judge to require individual fridge owners to move their case to arbitration -- in private. But owners we interviewed say they never saw the box because...