Charlotte Heimann, a 27-year-old mother with ties to Clermont County, Ohio, disappeared on Oct. 30, 1981, after leaving the Rochester Psychiatric Center in New York. More than four decades later, her granddaughter, Shyla Jump, is working to uncover what happened. "I didn’t actually know the story behind it. I didn’t actually know my grandmother. I didn’t know who she was until now," Jump said. Charlotte left her 4-year-old daughter, Jump’s mother, with her own mother in Ohio while she moved to New York to be closer to her father and attend Monroe College. Records and family accounts describe Charlotte's struggles...