On Oct. 7, residents of Baldwin Cottage received an email from Josh Matos, the area coordinator for Multicultural and Identity-Based Communities. “I am reaching out to you to give you an update on the radiator project,” Matos wrote. “Starting tomorrow (Friday, 10/8) the contractors will be entering rooms between 10 a.m. and 8 p.m. to install the radiators. This will mean that they will be in your room for a period of time to complete the work.” I had not been contacted about any sort of radiator installation before this email, so right away the word “update” stood out to...