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When Is It Okay Not To Tip At A Restaurant? Dr.Of Common Sense Goes To Cracker Barrel

A New York City man is suing JetBlue Airways Corp. for more than $2 million because he says a pilot made him give up his seat to a flight attendant and sit on the toilet for more than three hours on a flight from California. Gokhan Mutlu, of Manhattan's Inwood section, says in court papers the pilot told him to "go 'hang out' in the bathroom" about 90 minutes into the San Diego to New York flight because the flight attendant complained that the "jump seat" she was assigned was uncomfortable, the lawsuit said. Mutlu was traveling on a a...

MBTA officials say rampant absenteeism is hurting bus and subway service, discouraging riders, and eating away at the agency's finances by forcing it to pay overtime. ...about 35 percent of the Massachusetts Bay Transportation Authority's roughly 6,000 employees were absent for 11 or more days in 2004, and 16 percent were absent 26 or more days. Khalida Smalls, coordinator for the watchdog group called the T Riders Union, said yesterday that excessive absenteeism directly affects passengers. ''People stand at their bus stop at 4:45 waiting for a bus that doesn't show up," ...

MINNEAPOLIS (AP) - Best Buy Co. has lost another executive closely involved with its effort to focus on its most profitable customers. Michael Keskey, president of Best Buy's U.S. retail stores, left the company for personal reasons after more than a decade, the company said in a regulatory filing on Tuesday. In September, executive vice president of customer segments Philip Schoonover left to become chief merchandising officer for Circuit City. The two were Best Buy's top executives charged with carrying out Best Buy's "customer centricity" strategy, a program focused on identifying and targeting the most lucrative customers at Best Buy,...