....Algorithmic tools like the one Arkansas instituted in 2016 are everywhere from health care to law enforcement, altering lives in ways the people affected can usually only glimpse, if they know they’re being used at all. Even if the details of the algorithms are accessible, which isn’t always the case, they’re often beyond the understanding even of the people using them, raising questions about what transparency means in an automated age, and concerns about people’s ability to contest decisions made by machines. {snip} ...Arkansas has said the previous, human-based system was ripe for favoritism and arbitrary decisions. “We knew there...
