Sent my HP laptop into HP for repairs since I had their accidental damage coverage. The problems started soon after. Although I had registered the computer when I bought it and had a copy of the insurance policy on hand, I still had to find the sales receipt of the laptop and the policy before they would process the claim. Rather stupid since they had all the info on file. The policy says 6 day door-to-door service. I was given a return date of 13 days later. The computer never showed up. I had a URL to a status page...