Does anybody know how to completely reset an Ipad mini? My mother won an Ipad mini a few years ago, but has lost the ownership slip showing that it is hers. Consequently, the Apple store will not do a reset for her because she cannot prove it is hers. Somebody has put a password on it. We don't who did that and we don't know the password, that is why we need to reset it, because the Ipad mini will not allow access unless we know the password. Thanks for any help.
