Free Republic

Disney has removed the phrase "ladies and gentlemen, boys and girls" from a greeting announcing its widely recognized Magic Kingdom fireworks show.The change is "part of a broader effort," a Disney spokesperson told CBS News. "It's not about one or two things.""Good evening, dreamers of all ages," an announcer now says in the greeting.CBS notes that this development comes just months after Disney announced that it would be adding "inclusion" as a fifth component to its customer service priorities. The original four components were: safety, courtesy, show and efficiency.

Disney Parks, Experiences and Products Chairman Josh D’Amaro announced on Tuesday that Disney properties were making changes and “creating a place where everyone is welcome.” D’Amaro said the company had, starting in 2019, engaged employees and come up with a new guiding principle: Inclusion. D’Amaro wrote in a blog post, “Every Disney Parks cast member is familiar with our longstanding tradition of The Four Keys – Safety, Courtesy, Show and Efficiency – which have guided our approach to guest service for more than 65 years.” He announced that “Inclusion” would become the Fifth Key which, along with the others will...