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Keyword: denialrate

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  • How UnitedHealthcare and other insurers use AI to deny claims

    12/08/2024 7:12:57 AM PST · by TigerClaws · 49 replies
    The fatal shooting of UnitedHealthcare (UNH) CEO Brian Thompson on Wednesday has sparked public scrutiny of health insurers, especially regarding their use of AI in evaluating claims. The incident also comes as several insurance providers have been facing litigation over their coverage practices and the potential impact they have on patient care. Thompson was fatally shot in New York City on Wednesday morning, just hours before he was set to speak at the insurance firm’s annual investor day. Multiple outlets reported on Thursday that shell casings from the shooting had the words “deny,” “defend,” and “depose” written on them. The...