The activity and vibrancy of Chicago's downtown area, once the heart of the city's economy, shifted dramatically in the wake of the pandemic. Physical offices and gathering places closed while remote work soared. Cities across the US are now dealing with the ramifications of that workplace upheaval, despite many companies' attempts to get their employees back into the office. As a result, downtown crowds eating, drinking, and shopping are a fraction of what they once were. Chicago's downtown office space posted a 22.4% vacancy rate in the first quarter of 2023, which poses the question: What does the city do...