Cities need to keep fees and taxes low. City staff should be helpful to customers. Hey, why not schedule office hours at times that suit those customers, not that suit city workers? Yet cities are increasingly closing their offices Fridays so that workers have another day off. Cities need to look at privatization and at shedding unnecessary departments – Sandy Springs, Ga., privatized the entire city (with the exception of public safety services) and is far better run and more efficient than neighboring cities. This new urban agenda also would end subsidies and special privileges for politically well-connected businesses, with...