During the pandemic, 7 Investigator Heather Catallo started investigating these allegations. She spent hundreds of hours during the last two years talking with patients, former employees, and mental health experts, and reviewing hundreds of documents. “I’ll never forget it. I’ll never get over it.” That’s how Bri Jackson describes her stay inside a local psychiatric hospital – a stay Bri says never should have happened. “If you would have told me that something like that would happen, I would find it so hard to believe in the United States of America,” said another patient, who asked for anonymity, about their...