I changed my password. When I entered by new password for logging in, it rejected it. What happened is that my password was too long, and it truncated when I changed. But it did not warn me. I use a 'robot' for passwords, so I can have 'long passwords'. I figured out how the password was truncated (the length it needed to be). When I truncated the password, the new password worked. It is my opinion that the 'focus' software should have warned me that the password was too long.