American Airlines is ending service to three cities due to a 'regional pilot shortage' as thousands of frustrated customers are battling flight cancellations and delays. An American Airlines spokesperson told DailyMail.com on Monday the company 'made the difficult decision' to drop service to airports in Toledo, Ohio; Ithaca, New York and Islip, New York beginning September 7. The airline cited a pilot shortage currently affecting the entire airline industry. American is allegedly contacting customers scheduled to fly after the route termination date in an effort to 'offer alternate arrangements.' The airline also said it is 'extremely grateful for the care...