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Cracker Barrel Responds to Fans Who Are Not Pleased with the Chain's Remodeling Efforts
Yahoo ^ | August 11, 2025 | Sabrina Weiss

Posted on 08/12/2025 6:13:30 PM PDT by DoodleBob

It has been a year since Cracker Barrel started renovating its formerly knick-knack-ridden restaurants, and fans are still angry.

The Southern-inspired part-restaurant, part-store chain announced a 3-year plan to “evolve” in May 2024. Yet, more than a year later, fans are still commenting their complaints on an Aug. 5, 2024, Instagram post about the restaurant’s “new look.”

The video has a Cracker Barrel district manager walking followers through the space’s changes, like new lighting, seating and paint color. As of this story’s publication, there are more than 2,000 comments on the video. Many of the comments are complaints about the new “bland” appearance, while others are compliments on the “modern” look. The mundane video continues to get (positive or negative) comments more than one year after posting.

The 56-year-old chain is inspired by old country stores and used to be decorated with brown-colored walls covered in antique farm tools and historical family portraits. According to a 2022 Cracker Barrel blog post, each store averaged between 950 and 1,000 authentic antiques per location.

The new appearance, which 40 locations have received as of May, according to The Wall Street Journal, has a fresh coat of white paint on the walls, modern light fixtures and antiques organized into shadow boxes.

A spokesperson at Cracker Barrel told PEOPLE on Monday, Aug. 11, “We are very pleased with the trajectory of our remodeled stores. Feedback from both guests and team members has been overwhelmingly positive and enthusiastic about the refreshed dining and shopping experience. All of the elements of our remodels were informed by direct input from our guests and team members alike – these changes are for them.”

(Excerpt) Read more at yahoo.com ...


TOPICS: Business/Economy; Society
KEYWORDS: crackerbarrel; food; redecorate; remodel
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To: DoodleBob

California Barrel.


101 posted on 08/13/2025 5:44:45 AM PDT by dljordan (The Rewards of Tolerance are Treachery and Betrayal)
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To: laplata

Well, the fact is, it was broke. The customers who were are old or just dead.

Change is deemed necessary to attract a new generation of customers.

When on the road, I frequently eat at Cracker Barrel because it is always handy to my hotel. Most all the customers are gray heads or gray heads and middle agers.


102 posted on 08/13/2025 5:46:34 AM PDT by bert ( (KE. NP. +12) Where is ZORRO when California so desperately needs him?)
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To: bert

I’ve never seen one or eaten at one. I like the old better than the new. I’m in southwestern Colorado. We have plenty of old style resteraunts that appeal to everyone.

It’s too bad that so many younger people today don’t appreciate the nostalgia the old presented.

I’m almost 75 and wouldn’t care to eat in the new, sterile and unappealing atmosphere.


103 posted on 08/13/2025 6:26:04 AM PDT by laplata (They want each crisis to take the greatest toll possible.)
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To: Drago

“You have got to admit....FAR less dusting labor hours required in the remodeled restaurants.”

LOL, that would be true if they ever dusted. The one down here had crap hanging for years from the duct work overhead, and a sanitation rating of around 92/100. I generally won’t eat at one below 94 and thought this one was nasty, but on a trip to Wilmington we found one with a 91/100. On a ministry trip a couple of months ago we stopped in Flat Rock, NC for a night and visited the CB next to the motel for dinner. The biscuits were burnt, the main course was burnt, and the service was lousy.

Now we just eat at home.


104 posted on 08/13/2025 6:29:13 AM PDT by oldeguy (you can take my firearms when you find the creek I lost them in.)
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To: NCVA

It is better to eat at home if possible. In our area of North Carolina the restaurants are terrible.


105 posted on 08/13/2025 6:30:46 AM PDT by oldeguy (you can take my firearms when you find the creek I lost them in.)
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To: DoodleBob

The first picture is too busy. The second picture is a cleaner look. Of course, I never noticed the look one way or the other.


106 posted on 08/13/2025 6:51:20 AM PDT by napscoordinator (DeSantis is a beast! Florida is the freest state in the country! )
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To: DoodleBob

Looks like Joanne Gains remodeled it.
That woman has caused men more grief....


107 posted on 08/13/2025 6:52:45 AM PDT by GranTorino (Bloody Lips Save Ship)
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To: DoodleBob

My first thought as well. They “Bud Lighted” themselves. And same rationale — “evovling.”


108 posted on 08/13/2025 8:31:46 AM PDT by Albion Wilde (If [mortals] are so wicked with religion, what would they be without it? —Benjamin Franklin)
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To: Southside_Chicago_Republican
A wall full of carefully-mounted cutting boards and sifters. Yawn.

Hey, it's “curated!” /barf

109 posted on 08/13/2025 8:37:44 AM PDT by Albion Wilde (If [mortals] are so wicked with religion, what would they be without it? —Benjamin Franklin)
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To: DoodleBob

“People” don’t like Cracker barrel because they perceive it is for conservative type people.


110 posted on 08/13/2025 8:41:45 AM PDT by 1Old Pro
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To: moviefan8
The picture make is look too clean and sterile.

"My father used to say, If the front door of the restaurant is dirty...kitchen is dirty. Don't go in!" - Pres. Trump

111 posted on 08/13/2025 8:43:59 AM PDT by DCPatriot ("It aint what you don't know that kills you. It's what you know that aint so" Theodore Sturgeon))
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To: tumblindice
The last time I was in one, years ago, they had a cool little store too. Hohner harmonicas, little guys but only three bucks. I bought a half dozen.

I agree -- the store was better than the food, by far. Lots of good values, although I haven't been since the pandemic. First time I went to one years ago, I got a couple of CD albums of the Gaithers singing southern gospel that I've played in the car on road trips ever since.

112 posted on 08/13/2025 8:46:10 AM PDT by Albion Wilde (If [mortals] are so wicked with religion, what would they be without it? —Benjamin Franklin)
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To: Harmless Teddy Bear; BerryDingle
“Cracker” is an Americanized version of the Irish word "craicker”, which means a person who talks idly or chats, shoots the breeze, dishes gossip, etc. Georgia was a largely Irish colony. Scots-Irish settled NC and the mid Appalachian region of WVA, Kentucky, Tennessee.
Craic
In those southeastern regions, “cracker” historically had nothing whatsoever to do to with whips.
113 posted on 08/13/2025 8:56:45 AM PDT by Albion Wilde (If [mortals] are so wicked with religion, what would they be without it? —Benjamin Franklin)
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To: Dr. Franklin; Republican Wildcat; Harmless Teddy Bear
It is named for a barrel that held soda crackers in the old style general stores. Literally a "cracker barrel."

Hence, the cracker barrel pictured directly in the store's logo:


114 posted on 08/13/2025 9:02:08 AM PDT by Albion Wilde (If [mortals] are so wicked with religion, what would they be without it? —Benjamin Franklin)
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To: DoodleBob

Pardon my typo == evolving


115 posted on 08/13/2025 9:06:29 AM PDT by Albion Wilde (If [mortals] are so wicked with religion, what would they be without it? —Benjamin Franklin)
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To: Albion Wilde
Hence, the cracker barrel pictured directly in the store's logo:

Right, and the old white guy leaning on the barrel is obviously a cracker.
116 posted on 08/13/2025 9:43:16 AM PDT by Dr. Franklin ("A republic, if you can keep it." )
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To: DoodleBob

Every time a chain does this, they die. They change what makes them unique to be more like everybody else with a more generic look.

It eliminates the very thing that made them special.


117 posted on 08/13/2025 10:44:25 AM PDT by packrat35 (Pureblood! No clot shot for me!)
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To: waterhill

“My adopted home town is Bastrop, LA. Country hick town near the Ouchita River north of Monroe. 90% black. Mostly farmers and papermill workers. Trump votes at 60% or better.”

The city of Bastrop is actually quite heavily Democrat, with many precincts voting over 90% or even over 95% against Trump as any city which is majority black (78% in this case) would naturally do.


118 posted on 08/13/2025 10:57:23 AM PDT by PermaRag (Facts, context, and more facts)
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To: oldeguy

COVID really did a number of them. They used to have good service but since COVID, they have trouble getting and keeping staff.

Wait times have increased. My wife always like to go there from time to time to shop before we ate.


119 posted on 08/13/2025 11:01:29 AM PDT by packrat35 (Pureblood! No clot shot for me!)
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To: PermaRag

Where did you get that? The town went Trump in 24.


120 posted on 08/13/2025 11:02:51 AM PDT by waterhill (Nobody cares, work harder!)
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