Well, the fact is, it was broke. The customers who were are old or just dead.
Change is deemed necessary to attract a new generation of customers.
When on the road, I frequently eat at Cracker Barrel because it is always handy to my hotel. Most all the customers are gray heads or gray heads and middle agers.
I’ve never seen one or eaten at one. I like the old better than the new. I’m in southwestern Colorado. We have plenty of old style resteraunts that appeal to everyone.
It’s too bad that so many younger people today don’t appreciate the nostalgia the old presented.
I’m almost 75 and wouldn’t care to eat in the new, sterile and unappealing atmosphere.