This past week I flew to the Los Angeles area for business. My client purchased my airline tickets for me and made my hotel reservations. I told them I wanted a smoking room. They made reservations for me at a Hilton Garden Inn in Arcadia, and another at the Hilton on Century Blvd near LAX. When I checked into the place in Arcadia, they informed me that they were out of smoking rooms (which they knew I wanted), and that if I smoked in the room they gave me I would incur a $75 cleaning charge. Maybe they could switch...