SEATTLE -- If Tim Schellhardt had one wish, it would be to eradicate the word "solution" from the technology industry, if not the entire English language. "Solution" used to be a fine word. If you had a problem, you needed a solution. But now, "It's used so much in the tech industry that it's lost its meaning," laments Schellhardt, the director of editorial services for the public relations firm Ketchum in New York. These days, high-tech companies don't release products, they provide solutions. And those products - er, solutions - don't just run a program or play a song. Instead,...