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Cracker Barrel: We screwed up big time
FoxNews ^ | 12/22/2013 | Todd Starnes

Posted on 12/22/2013 10:58:36 AM PST by RoosterRedux

“We were flat out wrong."

That’s the message Cracker Barrel is sending to enraged customers after the restaurant chain removed Duck Dynasty items from its stores over fears it might offend people.

“Our intent was to avoid offending but that’s just what we’ve done,” Cracker Barrel said in a statement posted on its Facebook page. “You told us we made a mistake. And, you weren’t shy about it. You wrote, you called and you took to social media to express your thoughts and feelings.”

One of those customers was Tony Perkins, president of the Family Research Council. He said his family has eaten in nearly every Cracker Barrel in the country.

“Cracker Barrel must be off their rocker,” he said in a statement to Fox News. “For Cracker Barrel to take the bait of an organization like GLAAD, which has led the attack on Phil Robertson, they are betraying the values of the vast majority of their customers.”

(Excerpt) Read more at foxnews.com ...


TOPICS: Business/Economy; Culture/Society; News/Current Events; US: Louisiana
KEYWORDS: crackerbarrel; duckdynasty; epicfail; fail; homosexualagenda; lol; oooops; philrobertson
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1 posted on 12/22/2013 10:58:36 AM PST by RoosterRedux
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To: RoosterRedux

Bump


2 posted on 12/22/2013 10:59:06 AM PST by lowbridge
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To: RoosterRedux

Komen, Part II.


3 posted on 12/22/2013 10:59:13 AM PST by pogo101
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To: RoosterRedux

Translation: “Please don’t stop shopping here!!”

I don’t feel sorry for them, but I DO like that they are freaking out at the backlash, MORE THAN the homo lobby


4 posted on 12/22/2013 11:00:07 AM PST by Mr. K (If you like your constitution, you can keep it. Period.)
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To: RoosterRedux

New on the Cracker Barrel Menu: CROW! How STUPID ARE these business owners? They look like IDIOTS for first CAVING to this PC BS, then have to retract it all.

Mr. Businessman? THIS type of stuff makes me NOT want to visit your business. Talk about being STUPID about your own Customer Base! Yeesh! (And I don’t care what the subject is; stand for nothing, fall for anything when you cave to this PC stupidity!)


5 posted on 12/22/2013 11:04:21 AM PST by Diana in Wisconsin (I don't have 'Hobbies.' I'm developing a robust Post-Apocalyptic skill set...)
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To: RoosterRedux
Well, that does it! Pajama Boy's never going back to Cracker Barrel now!

Oh wait, he and his OFA buds have probably never set foot in one to begin with.

6 posted on 12/22/2013 11:04:21 AM PST by COBOL2Java (I'm a Christian, pro-life, pro-gun, Reaganite. The GOP hates me. Why should I vote for them?)
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To: RoosterRedux
For Cracker Barrel to take the bait of an organization like GLAAD

Yeah, who knows what's in that "cheese".

I'm outta here.

7 posted on 12/22/2013 11:05:41 AM PST by ROCKLOBSTER (Celebrate "Republicans Freed the Slaves" Month.)
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To: Mr. K

A public denial and chastisement of the fag organizations and re-commitment/restoration of Phil is the ONLY redemptive act I will honor.


8 posted on 12/22/2013 11:05:45 AM PST by knarf (I say things that are true .. I have no proof .. but they're true.)
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To: RoosterRedux
It takes a lot to admit when you're wrong and apologize. Not happy with what Cracker Barrel did, but good of them to apologize and make things right.

Would be better though if they didn't sell Duck Dynasty products which profit A&E, and instead sold items from Duck Commander, which benefits the Robertsons.

9 posted on 12/22/2013 11:06:08 AM PST by fatnotlazy
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To: Mr. K

Exactly. These chains get realtime point-of-sale information, so they knew within hours that they were on the wrong side and were taking a financial hit. To their credit, they weren’t stupid enough to stick by their bad decision very long.

Mistakes do happen, and this was one. Nowhere near A&E proportions, and in the end it won’t hurt Cracker (aka “Quacker”) Barrel much. Back in the home office a few careers will have taken a different direction because of it, I suspect resumes are being updated as we type.

Don’t punish CB for correcting a mistake, they would certainly deserve criticism if they hadn’t reversed themselves. Consider this a teachable moment just as you would when your kids screw up. The goal is to not make the same mistake twice, and if you were just an observer, to learn from the embarrassment Cracker Barrel has suffered.

Next time a similar situation arises, we will see if anything has been learned. If not, we need only mention “The Quacker Barrel debacle” in order to make the point.


10 posted on 12/22/2013 11:06:13 AM PST by bigbob (The best way to get a bad law repealed is to enforce it strictly. Abraham Lincoln)
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To: RoosterRedux

Saved me a trip from having to take back some things we bought there Friday night. Thank you Cracker Barrel for common sense and decency. Too bad GLADD....


11 posted on 12/22/2013 11:06:20 AM PST by armydawg505
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To: Diana in Wisconsin
New on the Cracker Barrel Menu: CROW! How STUPID ARE these business owners? They look like IDIOTS for first CAVING to this PC BS, then have to retract it all.

It's a business, so I imagine first thing Monday morning, the Cracker Barrel executive whose idea it was to pull Phil's things off of the shelves ought to be having a very interesting heart-to-heart conversation with his superiors - assuming it hasn't already happened.

I would also guess that sometime Monday, said executive will be polishing up his resume.

12 posted on 12/22/2013 11:08:10 AM PST by COBOL2Java (I'm a Christian, pro-life, pro-gun, Reaganite. The GOP hates me. Why should I vote for them?)
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To: Diana in Wisconsin
Customer base ... people that really DIG the nostalgic paraphernalia littering the walls and ceilings in CB are older, conservative and rich enough to pay your reasonable, but not the cheapest price for food.

Christmas season is gonn'a SUCK this year for you guys.

13 posted on 12/22/2013 11:08:38 AM PST by knarf (I say things that are true .. I have no proof .. but they're true.)
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To: RoosterRedux

Well, I’m a bit more understanding of Cracker Barrel here than I might be of another chain. CB took a lot of heat back in the 90s for their stance on having gay and effeminate men working for their restaurants. So, I would imagine they were a little gun-shy this time and thought discretion was the better part of valor this time.

Not saying I agree with the initial decision to pull the DD merchandise, of course. I’m just sayin’ that any business that’s been burned once is likely to be twice shy.


14 posted on 12/22/2013 11:09:41 AM PST by DemforBush (I'm siiiinging in the rain *kick* Just siiingin' in the rain! *kick* *kick*)
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To: RoosterRedux
Chik-fil-A, Hobby Lobby, the Mt. Soledad cross, Phil Robertson — constant assault by the Marxist militants & sex perverts who will not be satisfied until everyone wakes up with a penis in his mouth and an HIV positive diagnosis.

Be silent and passive no more! Speak out and act up; fight fire with fire!

15 posted on 12/22/2013 11:09:59 AM PST by twister881
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To: COBOL2Java

When I have eaten at a Cracker Barrel, I see hard working American families. I see people who are having a family dinner together, not pajama boy and his occupy crowd.

Not sure if I will ever eat at another one -it is a shame because I loved eating breakfast there with my husband when we go out of town.

You think that all companies would have taken note after the JCP fiasco and how Christians have paid for the foundation of that company and they can just as easily take their money back by not spending it there.


16 posted on 12/22/2013 11:10:30 AM PST by Cowgirl of Justice
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To: RoosterRedux
YAY!!!.....I was one of those irate customers....I personally went to my local Cracker Barrel and complained.

Yes, they should never have bowed to pressure in the first place....

..but I will give them another chance....they seem to be abjectly sorry and apologetic

...----and meanwhile it sticks a good ole country fork in the bullies' craw.

17 posted on 12/22/2013 11:10:30 AM PST by Guenevere
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To: RoosterRedux

I’m waiting for Barilla Pasta to retract their apology, and get in line with Phil Robertson.


18 posted on 12/22/2013 11:11:03 AM PST by thecodont
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To: RoosterRedux
As a Cracker Barrel red neck. (I am white and I have a small gut and I have raked leaves in my kitchen before.) I may eat there, but only if there is no where else to eat. The apology got them that. Without it I would have never eaten there again.
I don't travel as much as I once did, I enjoyed CB as they were always near a interstate and I got in & out pretty fast.

Yes they blew it big time by jumping the gun. They cow towed to the Queers throwing us Christians under the Bus.

19 posted on 12/22/2013 11:13:27 AM PST by DeaconRed (FUBO & DUCK YOU TOO! ! ! ! and a very a special KMA to that queer organization GLAAD. . .)
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To: RoosterRedux

Too late

I’ll never spend another penny in your effin stores


20 posted on 12/22/2013 11:14:00 AM PST by A_Former_Democrat (Obamacare: We told you so)
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