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Can't Wal-Mart, a Retail Behemoth, Pay More?
The New York Times ^ | May 4, 2005 | Steven Greenhouse

Posted on 05/04/2005 3:24:45 AM PDT by MississippiMasterpiece

BENTONVILLE, Ark. - With most of Wal-Mart's workers earning less than $19,000 a year, a number of community groups and lawmakers have recently teamed up with labor unions in mounting an intensive campaign aimed at prodding Wal-Mart into paying its 1.3 million employees higher wages.

A new group of Wal-Mart critics ran a full-page advertisement on April 20 contending that the company's low pay had forced tens of thousands of its workers to resort to food stamps and Medicaid, costing taxpayers billions of dollars. On April 26, as part of a campaign called "Love Mom, Not Wal-Mart," five members of Congress joined women's advocates and labor leaders to assail the company for not paying its female employees more.

And in a book to be published this fall, a group of scholars will argue that Wal-Mart Stores, having replaced General Motors as the nation's largest company, has an obligation to treat its employees better.

Among workers at Wal-Mart's 3,700 stores across the United States, the debate is also heating up.

Frances Browning, for example, once earned $15 a hour, but now at Wal-Mart, where she is a cashier in Roswell, Ga., she is paid $9.43. She says she is happy to have the job.

"I was unemployed for two and a half years before I found my job at Wal-Mart," Ms. Browning, 57, said. "Like everybody else I'd love to make a lot more, but I have to be realistic."

But Jason Mrkwa, 27, a high school graduate who stocks frozen food at a Wal-Mart in Independence, Kan., maintains that he is underpaid. "I make $8.53, even though every one of my evaluations has been above standard," Mr. Mrkwa (pronounced MARK-wah) said. "You can't really live on this."

Labor groups and their allies are focusing on Wal-Mart because they say that the campaign will not just benefit its workers but also reduce the existing pressure on unionized competitors to reduce their own wages and benefits.

"Wal-Mart should pay people at a minimum enough to go above the U.S. poverty line," said Andrew Grossman, executive director of Wal-Mart Watch, the coalition of community, environmental and labor groups running the series of ads criticizing Wal-Mart. "A company this big and this wealthy has the ability to pay higher wages."

H. Lee Scott Jr., Wal-Mart's chief executive, vigorously defends his company, arguing that wages are primarily determined by market forces and that Wal-Mart pays more than most retailers and provides better opportunities for advancement.

"If people tell you that Wal-Mart is leading the so-called 'race to the bottom' in terms of job quality or pay, they're not only wrong, they're dead wrong," he said to journalists at a company-sponsored conference here in April, the first time Wal-Mart has gone out of its way to invite a number of reporters to its headquarters to hear its views. "We are instead creating a better workplace with more opportunity and more benefits than have been available in retail."

Mr. Scott contends that the critics, including competitors, are defenders of an outdated status quo, intent on upholding a retailing system full of inefficiency and inflated prices.

He said that if Wal-Mart were as greedy as its detractors say, it would never have attracted 8,000 job applicants for 525 places at a new store in Glendale, Ariz., or 3,000 applicants for 300 jobs in outlying Los Angeles.

Michael T. Duke, chief of the company's stores division, said, "Wal-Mart is a very good place to work for our associates, and every day we make it even better."

Mr. Mrkwa, the food stocker, does not see it that way. With pay that brings him about $20,000 a year, he said he could not afford a decent apartment or a vehicle better than his 1991 Dodge Dakota. "I don't see why Wal-Mart can't pay more," Mr. Mrkwa said. "Unfortunately, in the market we live in there just aren't many jobs available."

Wal-Mart says its full-time workers average $9.68 an hour, and with many of them working 35 hours a week, their annual pay comes to around $17,600. That is below the $19,157 poverty line for a family of four, but above the $15,219 line for a family of three.

Wal-Mart critics often note that corporations like Ford and G.M. led a race to the top, providing high wages and generous benefits that other companies emulated. They ask why Wal-Mart, with some $10 billion in profit on about $288 billion in revenue last year, cannot act similarly.

"Henry Ford made sure he paid his workers enough so that they could afford to buy his cars," said William McDonough, executive vice president of the United Food and Commercial Workers union. "Wal-Mart is doing the polar opposite of Henry Ford. Wal-Mart brags about how its low prices help poor Americans, but its low wages are helping increase the number of Americans in poverty."

Mr. Scott argues that retailers, with narrow profit margins, face a different competitive situation and cannot afford to be as generous to their workers as automakers and other capital-intensive companies.

"Some well-meaning critics," he said, "believe that Wal-Mart, because of our size, should play the role that General Motors played after World War II, and that is to establish the post-world-war middle class that the country is so proud of. The facts are that retailing doesn't perform that role in the economy as G.M. does or did. Retailing doesn't perform that role in any country in the world."

Many of those assailing Wal-Mart argue that the company can, and should, pay its workers at least $2 more an hour and add $1 or $2 an hour beyond that to improve its health benefits. A Harvard Business School study found that Wal-Mart paid $3,500 a year for each employee for health care, while the typical American corporation paid $5,600.

If Wal-Mart spent $3.50 an hour more for wages and benefits of its full-time employees, that would cost the company about $6.5 billion a year. At less than 3 percent of its sales in the United States, critics say, Wal-Mart could absorb these costs by slightly raising its prices or accepting somewhat lower profits.

But company executives dismiss such proposals, saying they would largely wipe out Wal-Mart's profit or its price advantage over competitors. Wal-Mart had a profit margin on sales last year around 3.5 percent. If "we raised prices substantially to fund above-market wages, as some critics urge," the company argued in a recent two-page ad in The New York Review of Books, "we'd betray our commitment to tens of millions of customers, many of whom struggle to make ends meet."

Here in Bentonville, Mr. Scott pursued that theme. "If you're telling me because you're Wal-Mart and you're going to pay $12 an hour and this other retailer is going to pay $5.15 an hour, the federal minimum wage, and they're not going to provide any benefits at all and somehow the consumer is rewarded in all this, all you're doing is perpetuating the status quo," he said. "You're driving inefficiencies into the system. It doesn't make any sense."

Wal-Mart argues that, as retailing companies go, it treats its workers better than average. It says 74 percent of its employees work full time, compared with fewer than 40 percent at many other retailers. But critics note that a leading competitor, Costco, pays $16 an hour - 65 percent more than the average wage at Wal-Mart stores and 33 percent more than the $12 average at its Sam's Club stores. At Costco, 82 percent of the workers are covered by company health insurance, compared with 48 percent at Wal-Mart.

George Whalin, president of Retail Management Consultants in San Marcos, Calif., said that Wal-Mart should ignore the attacks. "Retail has always paid poorly and it probably always will," he said. "Wal-Mart has a responsibility to serve their customers - to give them a good product - and to their shareholders. They don't have a responsibility to society to pay a higher wage than the law says you have to pay."

But Burt Flickinger, another retailing consultant, said it would be in Wal-Mart's long-run interest to pay better. "Wal-Mart's turnover will be close to half a million workers this year," he said. "By paying higher wages, Wal-Mart will make its employees happier and will reduce turnover. A lot of its new workers, for instance, don't know where to stock things. Higher wages will mean more productivity per person, and that should help raise profits."

The debate is far from over. LaTasha Barker, a single mother who worked for two years as a cashier at a Sam's Club in Cicero, Ill., said she earned so little that she could not afford the $1,860 a year for family health insurance.

"They don't pay a living wage," said Ms. Barker, who quit her $8.40-an-hour job in 2004 to take a $15-an-hour social work job. While at Sam's, she said, she qualified for Medicaid and $139 a month in food stamps.

By contrast, Jamie Schifferer, manager of the health and beauty aids department at a Wal-Mart in Algonquin, Ill., said Wal-Mart was a terrific employer. She quit her $25,000-a-year post running a Cingular wireless shop to go to Wal-Mart.

After 20 months, she earns $12.50 an hour - close to her previous pay - but now works 40 hours a week rather than the 60 hours at Cingular.

"I was very miserable," she said. "As soon as I heard about this store opening, I jumped. It's perfect for me right now."


TOPICS: Business/Economy; Constitution/Conservatism; Culture/Society; Government; News/Current Events
KEYWORDS: unions; walmart
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To: MississippiMasterpiece
Remove all employement taxes and they'd get over a 20% pay increase at no cost to Walmart. It will then be interesting to see who lines up on the side of
a) The employees deserve more money
b) The government deserves the tax money of these low income workers.
c) What we really want to do is not help the employees but punish Walmart for being successful
101 posted on 05/04/2005 5:22:08 AM PDT by NormalGuy
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To: banjo joe
A lot depends on where you are. True. I live near a one-horse town in the south. Not many real employment opportunities, so many of us work in one of the large towns an hour south or north. Amazing how the prices of services and real estate now are the same as in the big towns.

There is definitely a sort of "bracket creep" going on-- we have an influx of refugees from Atlanta, Macon, and a few other big cities, and of course as soon as they get here you start hearing, "gee, this is so quaint and quiet, but you really need..."

...and they start clamoring for the stuff that drove them from the cities... more goodies from government, mostly. We've seen the taxes on the house quintuple since 1987, and both the city & county collect them, too. So at some point our "forever house" will probably be replaced by a trailer or shotgun house in another county with fewer services.

Then again, I can recall the days of $18 electric bills and $6 telephone bills... dang it!

102 posted on 05/04/2005 5:26:29 AM PDT by backhoe (-30-)
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To: ARCADIA
Some of you may get a kick out of those endless telephone menus, but, I am willing to pay a little more to return to a live and knowledgeable voice at the other end of the call.

Trouble is, it sounds as if you'd like nothing more than to force the rest of us onto your standards. If you want to pay more, go ahead. Can't find someone willing to deliver the service you desire at the price you are willing to play? Free free to initiate that service yourself. Sounds like you may have no competitors. Sounds like a great opportunity.

103 posted on 05/04/2005 6:57:10 AM PDT by laredo44 (Liberty is not the problem)
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To: Conservative Infidel; All

My wife works at Target and her starting pay was a 7.00 per hour and they gave her a .50 cent raise. However next month is her 1 year anniversary and they usally give raises based upon performance..


104 posted on 05/04/2005 7:09:08 AM PDT by KevinDavis (Let the meek inherit the Earth, the rest of us will explore the stars!)
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To: MississippiMasterpiece
But Jason Mrkwa, 27, a high school graduate who stocks frozen food at a Wal-Mart in Independence, Kan., maintains that he is underpaid. "I make $8.53, even though every one of my evaluations has been above standard," Mr. Mrkwa (pronounced MARK-wah) said. "You can't really live on this."

Jason graduated High School 10 years ago and has not developed a skill set that the market is willing to pay more than $8.53 an hour. Jason is getting what he is worth (and maybe more!)

105 posted on 05/04/2005 8:03:16 AM PDT by Phantom Lord (Advantages are taken, not handed out)
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To: BigSkyFreeper

These ijits don't realize this is an entry-level job. Develop a good work ethic, and learn some skills, then you can try and make more money.


106 posted on 05/04/2005 9:12:30 AM PDT by Maigrey (Thank You Malachi Whitlock for your gift of Life and Love)
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To: MississippiMasterpiece

They destroyed General Motors now they want to destroy Wal Mart. Retail jobs are not supposed to be career jobs unless you go into management.


107 posted on 05/04/2005 9:17:47 AM PDT by John Lenin (Does God scare you ?)
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To: SIDENET
I'm laughing my (backside) off because I heard the guys I work with (at a medical distribution warehouse) complain about making more than $10/hour. Oh how I laugh, because I worked retail before going to this company, making ~$10/hr as a manager. It's a laugh and a half!
108 posted on 05/04/2005 9:24:55 AM PDT by Maigrey (Thank You Malachi Whitlock for your gift of Life and Love)
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To: MississippiMasterpiece
Mr. Mrkwa ... said he could not afford a decent apartment or a vehicle better than his 1991 Dodge Dakota.

Er, why doesn't he go work for Cosco? They pay more. Oh, wait, he can't; Cosco's higher prices means that it cannot compete very well with Wal-Mart; consequently, Costco has less demand for guys like Mrkwa.

109 posted on 05/04/2005 9:31:32 AM PDT by JoeGar
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To: MississippiMasterpiece
Ms. Barker, who quit her $8.40-an-hour job in 2004 to take a $15-an-hour social work ...

Ah, she's on the dole.

110 posted on 05/04/2005 9:33:10 AM PDT by JoeGar
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To: MississippiMasterpiece
"Can't Wal-Mart, a Retail Behemoth, Pay More?"

Who is John Galt?

111 posted on 05/04/2005 9:35:56 AM PDT by Outlaw76 (Citizens on the Bounce!)
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To: KevinDavis

What is the minimum wage in your state?


112 posted on 05/04/2005 9:47:05 AM PDT by Mrs.Nooseman
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To: Modok

In "Up The Organization" Avis' Robert Townsend suggested the following plan. (1)Quit. (2) Immediately apply for your old job and suggest the salary you would be happy with.

If you are right the company would be stupid not to rehire you at the new salary since the cost of retraining someone else would set them back a bunch. If you are wrong, well now you are free to look for that better job that you believe you deserve.

You have it quite right. Whining socialists. Of course Wal Mart can pay more, and for their better employees I'm sure they do. So work harder, be worth more, then follow Townsend's advice.


113 posted on 05/04/2005 9:52:08 AM PDT by KC_for_Freedom (Sailing the highways of America, and loving it.)
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To: MississippiMasterpiece

I always assumed a job with Wal-Mart was a stepping stone, not a career. Unless one wound up in upper management.


114 posted on 05/04/2005 9:55:38 AM PDT by HungarianGypsy (Walk Softly, For a Dream is Born)
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To: livius

Went to a Super Target the other week. They obviously have a different customer target thn Wal-Mart. I would say single or two income smaller families. Their food court was a Starbucks (even though a free standing one was across the parking lot), the prices were about the same as the local gocery stores' normal (not sale) prices.(I am referring mostly to meat and produce on this) The one thing I did like was their candy aisle. Half of it was devoted to every flavor of Jelly Belly in bulk and some old-fashioned candies.


115 posted on 05/04/2005 10:03:18 AM PDT by HungarianGypsy (Walk Softly, For a Dream is Born)
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To: Mrs.Nooseman; All

I don't know..


116 posted on 05/04/2005 10:21:26 AM PDT by KevinDavis (Let the meek inherit the Earth, the rest of us will explore the stars!)
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To: KevinDavis
Oh okay!

I was wondering because WAL-Mart starts you out above the minimum wage, with a .50 cent increase after 30 days!

When I was hired the minimum wage in my State was 6.50$ and I got hired for 7.20$ plus the .50 cent increase after 30 days!So I made 7.70$ an hour after 30 days and that was 6 years ago!

I now make 10.80$ an hour!

I can't complain because WAL-MART has treated me descent!
117 posted on 05/04/2005 10:30:48 AM PDT by Mrs.Nooseman
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To: Mrs.Nooseman; All

My wife use to work at union grocery store (Piggly Wiggly till they shut down) and treated her like crap. At Target (non-union), they treat her good.


118 posted on 05/04/2005 10:36:06 AM PDT by KevinDavis (Let the meek inherit the Earth, the rest of us will explore the stars!)
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To: KC_for_Freedom
Your Statement is correct!

WAL-MART does reward their better employees with merit raises!

In fact I received two in one year and I have been recommended to receive another one sometime in the next few month!

The advice you gave applies to all work places,not just WAL-MART!

I for one am happy where I work and I am sure every one could find something to complain about at their place of employment!
119 posted on 05/04/2005 10:37:46 AM PDT by Mrs.Nooseman
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To: HungarianGypsy

Good point! Target does have a different customer target - one of the things the left hates about WalMart is that regular folks shop there, the people the left loves to hate. I mean, they buy GUNS and things - or used to, until the left managed to pressure WalMart to stop selling them. Many Target customers are more upscale and are simply looking for cheap goods. This seems to be fine with the left, although I would think that the same steps are taken to keep the price down in both cases (goods from China, hiring of part-time or low skilled employees, etc).

The stores also hire differently. WalMart tends to hire people who are pleasant and capable but not necessarily young, slim, educated, etc. Target here seems to hire mainly high school and college kids, which is apparently more acceptable to the left. However, I would be really interested in a comparison of the salaries and benefits of the two stores, because I doubt that Target's are any better than WalMarts. I'm sure most of their student cashiers are part-time and hence take the job mostly because it has a flexible schedule.


120 posted on 05/04/2005 10:39:21 AM PDT by livius
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