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Can't Wal-Mart, a Retail Behemoth, Pay More?
The New York Times ^ | May 4, 2005 | Steven Greenhouse

Posted on 05/04/2005 3:24:45 AM PDT by MississippiMasterpiece

BENTONVILLE, Ark. - With most of Wal-Mart's workers earning less than $19,000 a year, a number of community groups and lawmakers have recently teamed up with labor unions in mounting an intensive campaign aimed at prodding Wal-Mart into paying its 1.3 million employees higher wages.

A new group of Wal-Mart critics ran a full-page advertisement on April 20 contending that the company's low pay had forced tens of thousands of its workers to resort to food stamps and Medicaid, costing taxpayers billions of dollars. On April 26, as part of a campaign called "Love Mom, Not Wal-Mart," five members of Congress joined women's advocates and labor leaders to assail the company for not paying its female employees more.

And in a book to be published this fall, a group of scholars will argue that Wal-Mart Stores, having replaced General Motors as the nation's largest company, has an obligation to treat its employees better.

Among workers at Wal-Mart's 3,700 stores across the United States, the debate is also heating up.

Frances Browning, for example, once earned $15 a hour, but now at Wal-Mart, where she is a cashier in Roswell, Ga., she is paid $9.43. She says she is happy to have the job.

"I was unemployed for two and a half years before I found my job at Wal-Mart," Ms. Browning, 57, said. "Like everybody else I'd love to make a lot more, but I have to be realistic."

But Jason Mrkwa, 27, a high school graduate who stocks frozen food at a Wal-Mart in Independence, Kan., maintains that he is underpaid. "I make $8.53, even though every one of my evaluations has been above standard," Mr. Mrkwa (pronounced MARK-wah) said. "You can't really live on this."

Labor groups and their allies are focusing on Wal-Mart because they say that the campaign will not just benefit its workers but also reduce the existing pressure on unionized competitors to reduce their own wages and benefits.

"Wal-Mart should pay people at a minimum enough to go above the U.S. poverty line," said Andrew Grossman, executive director of Wal-Mart Watch, the coalition of community, environmental and labor groups running the series of ads criticizing Wal-Mart. "A company this big and this wealthy has the ability to pay higher wages."

H. Lee Scott Jr., Wal-Mart's chief executive, vigorously defends his company, arguing that wages are primarily determined by market forces and that Wal-Mart pays more than most retailers and provides better opportunities for advancement.

"If people tell you that Wal-Mart is leading the so-called 'race to the bottom' in terms of job quality or pay, they're not only wrong, they're dead wrong," he said to journalists at a company-sponsored conference here in April, the first time Wal-Mart has gone out of its way to invite a number of reporters to its headquarters to hear its views. "We are instead creating a better workplace with more opportunity and more benefits than have been available in retail."

Mr. Scott contends that the critics, including competitors, are defenders of an outdated status quo, intent on upholding a retailing system full of inefficiency and inflated prices.

He said that if Wal-Mart were as greedy as its detractors say, it would never have attracted 8,000 job applicants for 525 places at a new store in Glendale, Ariz., or 3,000 applicants for 300 jobs in outlying Los Angeles.

Michael T. Duke, chief of the company's stores division, said, "Wal-Mart is a very good place to work for our associates, and every day we make it even better."

Mr. Mrkwa, the food stocker, does not see it that way. With pay that brings him about $20,000 a year, he said he could not afford a decent apartment or a vehicle better than his 1991 Dodge Dakota. "I don't see why Wal-Mart can't pay more," Mr. Mrkwa said. "Unfortunately, in the market we live in there just aren't many jobs available."

Wal-Mart says its full-time workers average $9.68 an hour, and with many of them working 35 hours a week, their annual pay comes to around $17,600. That is below the $19,157 poverty line for a family of four, but above the $15,219 line for a family of three.

Wal-Mart critics often note that corporations like Ford and G.M. led a race to the top, providing high wages and generous benefits that other companies emulated. They ask why Wal-Mart, with some $10 billion in profit on about $288 billion in revenue last year, cannot act similarly.

"Henry Ford made sure he paid his workers enough so that they could afford to buy his cars," said William McDonough, executive vice president of the United Food and Commercial Workers union. "Wal-Mart is doing the polar opposite of Henry Ford. Wal-Mart brags about how its low prices help poor Americans, but its low wages are helping increase the number of Americans in poverty."

Mr. Scott argues that retailers, with narrow profit margins, face a different competitive situation and cannot afford to be as generous to their workers as automakers and other capital-intensive companies.

"Some well-meaning critics," he said, "believe that Wal-Mart, because of our size, should play the role that General Motors played after World War II, and that is to establish the post-world-war middle class that the country is so proud of. The facts are that retailing doesn't perform that role in the economy as G.M. does or did. Retailing doesn't perform that role in any country in the world."

Many of those assailing Wal-Mart argue that the company can, and should, pay its workers at least $2 more an hour and add $1 or $2 an hour beyond that to improve its health benefits. A Harvard Business School study found that Wal-Mart paid $3,500 a year for each employee for health care, while the typical American corporation paid $5,600.

If Wal-Mart spent $3.50 an hour more for wages and benefits of its full-time employees, that would cost the company about $6.5 billion a year. At less than 3 percent of its sales in the United States, critics say, Wal-Mart could absorb these costs by slightly raising its prices or accepting somewhat lower profits.

But company executives dismiss such proposals, saying they would largely wipe out Wal-Mart's profit or its price advantage over competitors. Wal-Mart had a profit margin on sales last year around 3.5 percent. If "we raised prices substantially to fund above-market wages, as some critics urge," the company argued in a recent two-page ad in The New York Review of Books, "we'd betray our commitment to tens of millions of customers, many of whom struggle to make ends meet."

Here in Bentonville, Mr. Scott pursued that theme. "If you're telling me because you're Wal-Mart and you're going to pay $12 an hour and this other retailer is going to pay $5.15 an hour, the federal minimum wage, and they're not going to provide any benefits at all and somehow the consumer is rewarded in all this, all you're doing is perpetuating the status quo," he said. "You're driving inefficiencies into the system. It doesn't make any sense."

Wal-Mart argues that, as retailing companies go, it treats its workers better than average. It says 74 percent of its employees work full time, compared with fewer than 40 percent at many other retailers. But critics note that a leading competitor, Costco, pays $16 an hour - 65 percent more than the average wage at Wal-Mart stores and 33 percent more than the $12 average at its Sam's Club stores. At Costco, 82 percent of the workers are covered by company health insurance, compared with 48 percent at Wal-Mart.

George Whalin, president of Retail Management Consultants in San Marcos, Calif., said that Wal-Mart should ignore the attacks. "Retail has always paid poorly and it probably always will," he said. "Wal-Mart has a responsibility to serve their customers - to give them a good product - and to their shareholders. They don't have a responsibility to society to pay a higher wage than the law says you have to pay."

But Burt Flickinger, another retailing consultant, said it would be in Wal-Mart's long-run interest to pay better. "Wal-Mart's turnover will be close to half a million workers this year," he said. "By paying higher wages, Wal-Mart will make its employees happier and will reduce turnover. A lot of its new workers, for instance, don't know where to stock things. Higher wages will mean more productivity per person, and that should help raise profits."

The debate is far from over. LaTasha Barker, a single mother who worked for two years as a cashier at a Sam's Club in Cicero, Ill., said she earned so little that she could not afford the $1,860 a year for family health insurance.

"They don't pay a living wage," said Ms. Barker, who quit her $8.40-an-hour job in 2004 to take a $15-an-hour social work job. While at Sam's, she said, she qualified for Medicaid and $139 a month in food stamps.

By contrast, Jamie Schifferer, manager of the health and beauty aids department at a Wal-Mart in Algonquin, Ill., said Wal-Mart was a terrific employer. She quit her $25,000-a-year post running a Cingular wireless shop to go to Wal-Mart.

After 20 months, she earns $12.50 an hour - close to her previous pay - but now works 40 hours a week rather than the 60 hours at Cingular.

"I was very miserable," she said. "As soon as I heard about this store opening, I jumped. It's perfect for me right now."


TOPICS: Business/Economy; Constitution/Conservatism; Culture/Society; Government; News/Current Events
KEYWORDS: unions; walmart
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To: durasell
Wow! 1,108.00/month for rent? That's pretty extreme for rent anywhere near me (I live near Minneapolis, MN). That would be 19k/12 * .7 (for taxes) = 1,108.00/month. I find it hard to believe there aren't cheaper places to live near you. Besides that, people can get roommates, and split that cost. I lived on much less than that in the past, and I was paying 750 a month in a fairly high profile suburb... Granted - 375 bucks a month after rent isn't much to live on, but with a roomie that would actually be more like 750 a month after rent - plenty to cover insurance, utilities, and pay for other needs. Plus, you'd pretty much get all your taxes back at the end of the year, or could claim several exemptions and be safe...
81 posted on 05/04/2005 4:43:33 AM PDT by jurroppi1
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To: jurroppi1

No, you misread -- that was $19,000 -- that's nineteen thousand a month -- for rent.


82 posted on 05/04/2005 4:45:55 AM PDT by durasell (Friends are so alarming, My lover's never charming...)
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To: MississippiMasterpiece

It's time for Freepers to decide who they want to associate with. Do you want to be with the "women's advocates and labor leaders?"


83 posted on 05/04/2005 4:46:00 AM PDT by Half Vast Conspiracy (It's the tag line you're upset about, isn’t it?)
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To: MinuteGal
Hey, is this a real qoute?: "The Marines keep coming. We are shooting, but the Marines won't stop !" (Fallujah Terrorists)

If so, do you remember from where? I would like to use it.

Thanks,
Jake

84 posted on 05/04/2005 4:46:23 AM PDT by newsgatherer
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To: Modok
What a whining socialist.

Just a political realist. But, it does crack me up that most here find it perfectly acceptable to combine multiple stores/plants into enormous structures to subvert the free market, but wet their pants at the first mention of the word labor union. Clearly, one is no more anti-market then the other. This is just the natural process of checks and balances that occurs in a free society. This is how labor forces the market to develop new opportunities. It should be expected when you are talking about the largest employer in the land.

I think we have taken this cheap labor strategy about as far as it can go. Perhaps it is time to focus on automation, on service quality, and on competitive innovation. Some of you may get a kick out of those endless telephone menus, but, I am willing to pay a little more to return to a live and knowledgeable voice at the other end of the call. If that means that means that the customer service guy can afford a car once in a while, then so be it; GM can use the help.
85 posted on 05/04/2005 4:46:27 AM PDT by ARCADIA (Abuse of power comes as no surprise)
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To: livius
I'm curious about what the liberals' darling, Target, pays. I doubt that it's any more, or if it is, their benefits probably aren't as good. This whole attack on WalMart is politically motivated, because the Walton family contributes to the GOP, whereas the Daytons (who owns Target) are huge contributors to the Dems.

Perhaps now they are big Rep contributers. But, back in the clinton era, they were BIG Dem contributers. In fact, Hillery used to have a seat on the Wally World board of directors. I suspect that they just throw their big bucks at the party currently in power. That would make good business sense. But you are right, what does Target's compensation package look like? I would be willing to bet it is very similar to Walmart's.

86 posted on 05/04/2005 4:48:13 AM PDT by Conservative Infidel (Only thing harder to find in US Senate these days than a Dem w/ a conscience is a Rep w/ a spine.)
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To: MississippiMasterpiece

Hourly wage positions at Walmart should not be long term. If one is going to continue to work for Walmart, then seek something in management. Perhaps he had some personal problems in life as I have. This man should be ASHAMED of his whining about his stupid truck. Thank goodness I don't whine.


87 posted on 05/04/2005 4:49:29 AM PDT by cyborg (Serving fresh, hot Anti-opus since 18 April 2005)
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To: backhoe
A lot depends on where you are.

True. I live near a one-horse town in the south. Not many real employment opportunities, so many of us work in one of the large towns an hour south or north.

Amazing how the prices of services and real estate now are the same as in the big towns.

88 posted on 05/04/2005 4:50:37 AM PDT by banjo joe (Work the angles. Show all work.)
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To: ran15

I worked high voltage feeder lines for 2 years. Went in the door with no experience at $11.00 an hour. When I left I was making $25.00 an hour working 60 hours per week. Not the safest job in the world but the pay is hard to beat.


89 posted on 05/04/2005 4:50:49 AM PDT by mtbrandon49
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To: mtbrandon49

Shocking!

(had to be said)


90 posted on 05/04/2005 4:51:45 AM PDT by durasell (Friends are so alarming, My lover's never charming...)
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To: durasell

I wonder how the rent stabilization talks are going. Probably about as good as the ME peace talks ;-)


91 posted on 05/04/2005 4:52:58 AM PDT by cyborg (Serving fresh, hot Anti-opus since 18 April 2005)
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Does anyone know what Macy's, Sears, Target, KMart pay their associates? Retail never did pay good wages but they never seemed to have a problem finding people willing to work for what they paid.


92 posted on 05/04/2005 4:54:15 AM PDT by Abby4116
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To: cyborg
They'll never eliminate rent stabilization in one piece of legislation. It'll be phased out slowly, mostly when real estate is in a down market.
93 posted on 05/04/2005 4:55:17 AM PDT by durasell (Friends are so alarming, My lover's never charming...)
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To: Abby4116

If you're working high end retail you can do six figures easily. But you need skills for that.


94 posted on 05/04/2005 4:56:06 AM PDT by durasell (Friends are so alarming, My lover's never charming...)
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To: durasell
If people earning wages that can't possibly support the lifestyle of living in a home that costs 19k a month try to assimilate to that lifestyle regardless, then they are just plain stupid! 19k a month would buy about a 20,000 square foot or bigger house in many areas (I pay 600 a month for 1280 square feet). 19k a month is expansive mansion - palace type dwelling costs - I just simply refuse to believe that anything but a Bill Gates type of dwelling is this expensive anywhere but in some exotic locale... No way a house costs that much for the average person!
95 posted on 05/04/2005 5:01:47 AM PDT by jurroppi1
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To: MississippiMasterpiece
full-time workers average $9.68 an hour, and with many of them working 35 hours a week, their annual pay comes to around $17,600. That is below the $19,157 poverty line for a family of four, but above the $15,219 line for a family of three


But this is a single guy. I see nothing in the article about any kids.

Also, define "many". I know students who work at Walmart 20 hrs/wk and people on disability who also are limited to 20 hrs/wk.

The stories I hear from my local Walmart, which does not pay this much for the regular floor workers or cashiers, are of supervisors begging people to take more hours.

In my area, welders make $12/hr working for someone else. Assembly line workers make $9-$10 or so. Those that are married have 2 wage earners. Still, I see them driving at least one fully loaded full-sized truck, and they live in fairly nice homes. Many do not have children, but do have RVs, snowmobiles or motor boats and they drive them regularly, even with $2+ gallon for gas.

Walmart's insurance is essentially catastrophic w/hospitalization and ER coverage. Medicaid is better. Anyone with children in my state, who can meet the income limit, can get state medicaid, which pays for doctor visits, some vision and some dental care. Assets are not included, so we are supporting the medical benefits of people with hundreds of thousands of dollars in the bank, a paid-for house, sometimes with land, just because they keep their income below the limit and have children. There are older people who sell the farm, bank the quarter-million proceeds and then get every entitlement available based on "low income".People routinely transfer their assets to their children prior to retirement and then pray nothing catastrophic happens for the the 3-year time limit before they retire so that when they need a nursing home, it will be paid for by the government programs.

None of these benefits are available to those without children, under 65, who are not disabled, even if their AGI is below the "poverty line".

I believe food stamps work similarly. In my area, the welfare industry advertises for food stamp recipients.

Which brings me to the question of AGI vs income. Anyone who itemizes deductions can lower their *income* below what they actually earn. This isn't always a clear-cut profit and loss situation, either, but rather manipulation of the tax code to lower ones' obligation.

The article implies that Bentonville, AK is not a $9-$12/hr economy. What is the average cost of living there? How many employees do the sole proprietorships ("put out of business by Walmart" tm) hire? How many small businesses pay more than Walmart and how many pay minimum wage for 20 hrs or less/week?

As usual, things are not what they seem.
96 posted on 05/04/2005 5:03:27 AM PDT by reformedliberal
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To: Abby4116
Retail never did pay good wages

They use to pay professional level wages back during the 50 and 60s. Back then, your appliance salesman was expected to be knowledgeable enough to assists his customers, and retail sales people were expected to study product manuals and other publications to stay current. The paradigm that the average retail sales clerk should be just a notch above a trained chimp has not always been the case. It started going that way when store hours were first extended during the 1970s.
97 posted on 05/04/2005 5:06:29 AM PDT by ARCADIA (Abuse of power comes as no surprise)
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To: ran15
I was reading 75% of Walmart's management are people who started as associates. Pretty good opportunity for someone who doesn't have an education.

I can testify to this fact! My S-I-L was a high school drop out (don't ask). Walmart hired him, six years ago. Walmart encouraged him to get his GED. Walmart encouraged him to apply for better positions. Walmart encouraged him to apply for the manager training program. He is currently an assistant store manager, and interviewed last week for a store manager position--which he will probably get. Pretty damn good for a high school drop out who has been with the company for just 6 years!!

98 posted on 05/04/2005 5:08:39 AM PDT by Conservative Infidel (Only thing harder to find in US Senate these days than a Dem w/ a conscience is a Rep w/ a spine.)
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To: jurroppi1
http://queens.about.com/cs/realestate/a/real_july03_3.htm

Shows average rental in NY (Bayside, Queens) - I doubt people working at a local wal-mart could reasonably aspire to live there, but they need to acquire the skills and the career needed to support that lifestyle if that's what the really desire...

Any reasonable person with half a brain would understand and accept that without reservation!
99 posted on 05/04/2005 5:12:33 AM PDT by jurroppi1
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To: ARCADIA
I worked for one of the better department stores during the 60s. Started at $1.10 per hour plus 1% commission. (Minimum wage at that time was $1.25 an hour.) I took a job in the store manager's office and when I left I was making about $47 a week take home pay for a 37.5 hour week.

Appliances, shoes, men's suits and furniture all paid commission after they went to an hourly wage, but the average sales associate was still making low wages.

100 posted on 05/04/2005 5:20:34 AM PDT by Abby4116
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