Is it plugged in?
Is it on?
Are you logged in?
Sorry.. couldn’t resist :D
Did you keep the same service, and if you did, did you have the same issue with your previous phone (sorry, just skimmed over)..
Were you using WiFi calling? I live in an area are spotty service (iPhone, major carrier) and connecting to WiFi helps some.
Possibly one of your neighbors has some electronic device that interferes with your signal if it’s just around your home. There are illegal devices that block phone calls near them. If you exhaust all other possibilities and it is ONLY your domain, them you could call the FCC and have them investigate an illegal situation.
My landline was like that after a power outage , had to reset everything ,LOL
Your phone is most likely being forced to use an antenna which is only marginal for your location. Your provider has to pay to use a better antenna in your area. They don’t want to do that. Call the prog help line. They can allow your phone to use the competitors antenna. However, you are better off finding the provider who has an antenna closer to you. Then switch.
Hey, if you need an excuse to hang up on people, now you have one!
Could the microphone hole be plugged up with pocket lint?
consider these alternatives:
- China Mobile: The largest telecom operator in China, offering extensive 4G and 5G services.
- China Unicom: Known for its reliable network and a wide range of mobile and internet services.
- China Telecom: Offers mobile, broadband, and fixed-line services, with a strong presence in urban and rural areas.
- China Broadcasting Network (CBN): A newer player in the telecom market, providing mobile and broadband services.
I had the problem at work. The problem was my carrier used T-Mobile. Mint also uses it. You can get a map of towers in your area. T-Mobile is the worst. Verizon and AT&T have the best coverage. If you want a budget network, Boost might work okay, where they buttress their own network with AT&T and a shrinking amount of T-Mobile. Cricket costs a little more, and is straight AT&T.
Motorola is the worst phone made.
Motorola still makes phones?
Internal antenna could be damaged and making intermittent contact. Had that happen before.
I had similar issues when I was using AT&T cellular years ago for work. The house was just below the cell tower transmission signal due to some hills down the road that the house sat below. If I walked up the hill I could talk, back at the house next to nothing.
See if you can determine the tower locations and how they sit in relation to your house.
What is this, 1998?
Pardon me for LOL, but that’s very similar to the problems I had. It got worse — EVERY call would drop, trying to call the other party back would yield “Call Failed” four or five times in a row. Every call would go “underwater” and get garbled with drop-outs. I talked to tech support at T-Mobile probably ten times and got nowhere.
I was using an iPhone 12 that was still in fine working order. I finally said “enough is enough” and we switched to Verizon AND, at the same time, I got a new iPhone 16 Pro Max with 512 GB storage. The problems all disappeared.
Was it a faulty iPhone 12 or bad T-Mobile service? My wife also had an older iPhone with similar problems, but nowhere near as bad as I had.
I feel for you. It can be very hard isolating the problem and getting your carrier to do anything useful. I got lots of blah blah blah from T-Mobile, reset network settings at the backend, etc, but zero improvement.
To top it off, AT&T did a crappy job of installing our fiber last July. A windstorm TEN days ago dropped our optical line on the ground and it broke in two. We’ve had NO optical internet at home for the whole TEN days and they’ve made FOUR truck rolls to fix it. They are coming back for visit #5 tomorrow. They had to run the fiber from the next pole down because all the ports on our junction box were filled, so they need access to OUR house, the house behind us, and the house four doors down. Trying to coordinate all that is awful.
You may have a high traffic or weak signal 5G tower serving your location. Your old phone may have been LTE only and the new one will come with 5G as the default. You can go into the settings for cellular and disable the 5G function. This will force the phone onto the older LTE network. If this works the only downside is LTE won’t be as efficient on your battery.
Try USMobile.com Inexpensive like Mint, but they have a plan where you can switch between carriers. I have a Motorola G5, no problems.