Posted on 05/01/2025 6:44:33 AM PDT by EinNYC
I recently purchased a Motorola Edge 2024 phone to replace an older Motorola phone which broke. Whereas the voice quality is quite improved over the old phone, people I'm talking to complain that "you're cutting in and out" or "they can't hear me", prematurely having to end the call. This is obviously very annoying and potentially dangerous, if I could not reach emergency help. I have Mint phone service, with an e-SIM card. They said they would "strengthen my signal".
I think the problem occurs mostly at home. I turned off the phone's wi-fi, following a suggestion. It did not help. I turned off my computer, which has a Motorola modem. Did not help. Called Xfinity, the internet service around here. They had no other complaints about their service.
My cleaning lady also has a Motorola phone and experiences similar problems around my home. We both have to rely on my ATT desk phone when making calls from my home.
Has anyone heard of this problem? It's really annoying.
Could the microphone hole be plugged up with pocket lint?
~~~
Yes, I was wondering the same. Maybe a bad mic.
I would try connecting some plug-in and/or bluetooth headphones+microphone device and talking to someone to see how it sounds to them.
Sounds like you have had personal experience with lint occlusion.
In China :/
What is this, 1998?
“Sounds like you have had personal experience with lint occlusion.”
It happened to a friend of mine. Took a minute or two to figure out.
I got the lint issue with my charging port
Work in yard, get dirt and debris in pockets, almost prevents from charging it
Usb c
LOL. Some years ago we had a family reunion. Everybody with AT+T phones had no problem calling. Everyone with Verizon phones had to walk up to the top of the hill to place a call. I had a similar problem while out in California, although I only had to step outside of the house for a better connection.
Pardon me for LOL, but that’s very similar to the problems I had. It got worse — EVERY call would drop, trying to call the other party back would yield “Call Failed” four or five times in a row. Every call would go “underwater” and get garbled with drop-outs. I talked to tech support at T-Mobile probably ten times and got nowhere.
I was using an iPhone 12 that was still in fine working order. I finally said “enough is enough” and we switched to Verizon AND, at the same time, I got a new iPhone 16 Pro Max with 512 GB storage. The problems all disappeared.
Was it a faulty iPhone 12 or bad T-Mobile service? My wife also had an older iPhone with similar problems, but nowhere near as bad as I had.
I feel for you. It can be very hard isolating the problem and getting your carrier to do anything useful. I got lots of blah blah blah from T-Mobile, reset network settings at the backend, etc, but zero improvement.
To top it off, AT&T did a crappy job of installing our fiber last July. A windstorm TEN days ago dropped our optical line on the ground and it broke in two. We’ve had NO optical internet at home for the whole TEN days and they’ve made FOUR truck rolls to fix it. They are coming back for visit #5 tomorrow. They had to run the fiber from the next pole down because all the ports on our junction box were filled, so they need access to OUR house, the house behind us, and the house four doors down. Trying to coordinate all that is awful.
You may have a high traffic or weak signal 5G tower serving your location. Your old phone may have been LTE only and the new one will come with 5G as the default. You can go into the settings for cellular and disable the 5G function. This will force the phone onto the older LTE network. If this works the only downside is LTE won’t be as efficient on your battery.
Try USMobile.com Inexpensive like Mint, but they have a plan where you can switch between carriers. I have a Motorola G5, no problems.
The Razr is actually been a really good phone to me. Got me to dump my Iphone habit which I’ve had since 2010.
I read through the comments on this thread.
Here are a couple of other considerations:
1) How old was your original phone when it broke?
2) How old is your Wi-Fi modem?
I had a problem a few years ago where the Wi-Fi performance for both my computer and mobile phone degraded drastically. I tried everything I could think of and in a final act of desperation I ordered a new Wi-Fi cable modem from Amazon. That resolved the problem.
My speculation is that it was some combination of a couple of factors:
1) The old Wi-Fi modem was so old that the manufacturer stopped upgrading the firmware.
2) My internet service provider upgraded their network and the old We-Fi modem was not compatible with the upgraded network.
I feel for you. Very frustrating to be in this situation. I hope this helps.
I and my sis have been experiencing this for a couple of months.
I have a Moto phone but she doesn’t. So it’s not restricted to Motorola products.
Makes me wonder if the left hasn’t turned on an AI and set it loose to find , interdic, interfere and harass any it seems conservative by its social media footprint.
I have a new Motorola phone too.( us cellular )I can’t make the hotspot work. It was fine and then just went away and won’t hook up to anything.
So tired of driving 50 Miles every day trying to get this crap to work. Hotspot is the only way I have to watch anything stuck out here in the boonies.
I still have my early 2000s RAZR. It was a good phone, moved on to an Android phone (can’t remember the name). Moved on to iPhone and haven’t looked back.
“Hello Moto”
I have one. Had similar problems at first, then they went away.
Patience grasshopper! Kids today ...
That was my first phone.
This one is the 2023 android version.
I don’t like the direction iOS has been going. At least with Android I can make it do or look however I want.
I’ve got a Motorola and I hate it. 😣
Can it take pictures?
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