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Motorola phone: I can't be heard by people who call or who I call
My phone | May 1, 2025 | Me, Myself, and I

Posted on 05/01/2025 6:44:33 AM PDT by EinNYC

I recently purchased a Motorola Edge 2024 phone to replace an older Motorola phone which broke. Whereas the voice quality is quite improved over the old phone, people I'm talking to complain that "you're cutting in and out" or "they can't hear me", prematurely having to end the call. This is obviously very annoying and potentially dangerous, if I could not reach emergency help. I have Mint phone service, with an e-SIM card. They said they would "strengthen my signal".

I think the problem occurs mostly at home. I turned off the phone's wi-fi, following a suggestion. It did not help. I turned off my computer, which has a Motorola modem. Did not help. Called Xfinity, the internet service around here. They had no other complaints about their service.

My cleaning lady also has a Motorola phone and experiences similar problems around my home. We both have to rely on my ATT desk phone when making calls from my home.

Has anyone heard of this problem? It's really annoying.


TOPICS: Miscellaneous
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1 posted on 05/01/2025 6:44:33 AM PDT by EinNYC
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To: EinNYC

Is it plugged in?
Is it on?
Are you logged in?


2 posted on 05/01/2025 6:47:33 AM PDT by Bikkuri (I am proud to be a PureBlood.)
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To: EinNYC

Sorry.. couldn’t resist :D

Did you keep the same service, and if you did, did you have the same issue with your previous phone (sorry, just skimmed over)..


3 posted on 05/01/2025 6:48:45 AM PDT by Bikkuri (I am proud to be a PureBlood.)
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To: EinNYC

Were you using WiFi calling? I live in an area are spotty service (iPhone, major carrier) and connecting to WiFi helps some.


4 posted on 05/01/2025 6:48:58 AM PDT by Tuscaloosa Goldfinch (Abortion is just a new spin on human sacrifice by worshiperswere of self and selfishness. )
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To: EinNYC

Possibly one of your neighbors has some electronic device that interferes with your signal if it’s just around your home. There are illegal devices that block phone calls near them. If you exhaust all other possibilities and it is ONLY your domain, them you could call the FCC and have them investigate an illegal situation.


5 posted on 05/01/2025 6:49:06 AM PDT by BipolarBob (AA told me to quit hanging around drunks. So I quit going to AA, cuz that's where they were.)
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To: EinNYC

My landline was like that after a power outage , had to reset everything ,LOL


6 posted on 05/01/2025 6:50:23 AM PDT by butlerweave
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To: EinNYC

Your phone is most likely being forced to use an antenna which is only marginal for your location. Your provider has to pay to use a better antenna in your area. They don’t want to do that. Call the prog help line. They can allow your phone to use the competitors antenna. However, you are better off finding the provider who has an antenna closer to you. Then switch.


7 posted on 05/01/2025 6:51:18 AM PDT by Gen.Blather (I had a tagline and I dropped it. The cat back-pawed it under the Barcalounger. )
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To: EinNYC
I c..........ine...........oying tha........must be for y.....


8 posted on 05/01/2025 6:52:59 AM PDT by Magnum44 (...against all enemies, foreign and domestic... )
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To: EinNYC

Hey, if you need an excuse to hang up on people, now you have one!


9 posted on 05/01/2025 6:53:07 AM PDT by Larry Lucido (Donate! Don't just post clickbait!)
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To: EinNYC

10 posted on 05/01/2025 6:54:12 AM PDT by Magnum44 (...against all enemies, foreign and domestic... )
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To: EinNYC

Could the microphone hole be plugged up with pocket lint?


11 posted on 05/01/2025 6:56:11 AM PDT by READINABLUESTATE (‘Never trust a man whose uncle was eaten by cannibals’)
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To: Larry Lucido







12 posted on 05/01/2025 6:56:12 AM PDT by Bikkuri (I am proud to be a PureBlood.)
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To: READINABLUESTATE

That actually happened to me when I was working in Japan.
I had put a protective cover on the company’s iPad and it took a couple of days to figure out that the protective cover was covering the mic.


13 posted on 05/01/2025 6:57:16 AM PDT by Bikkuri (I am proud to be a PureBlood.)
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To: EinNYC

consider these alternatives:

- China Mobile: The largest telecom operator in China, offering extensive 4G and 5G services.

- China Unicom: Known for its reliable network and a wide range of mobile and internet services.

- China Telecom: Offers mobile, broadband, and fixed-line services, with a strong presence in urban and rural areas.

- China Broadcasting Network (CBN): A newer player in the telecom market, providing mobile and broadband services.


14 posted on 05/01/2025 6:58:45 AM PDT by RBStealth (-- raised by wolves, educated by nuns)
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To: EinNYC

I had the problem at work. The problem was my carrier used T-Mobile. Mint also uses it. You can get a map of towers in your area. T-Mobile is the worst. Verizon and AT&T have the best coverage. If you want a budget network, Boost might work okay, where they buttress their own network with AT&T and a shrinking amount of T-Mobile. Cricket costs a little more, and is straight AT&T.


15 posted on 05/01/2025 6:59:59 AM PDT by Dr. Sivana ("Whatsoever he shall say to you, do ye." (John 2:5))
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To: EinNYC

Motorola is the worst phone made.


16 posted on 05/01/2025 7:01:34 AM PDT by bray (It's not racist to be racist against races the DNC hates.)
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To: EinNYC

Motorola still makes phones?


17 posted on 05/01/2025 7:02:58 AM PDT by lefty-lie-spy (Stay Metal)
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To: lefty-lie-spy

No, Motorola sold the use of their trademark to companies that make smart phones.


18 posted on 05/01/2025 7:05:17 AM PDT by Pol-92064
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To: EinNYC

Internal antenna could be damaged and making intermittent contact. Had that happen before.


19 posted on 05/01/2025 7:07:19 AM PDT by Bulwyf
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To: EinNYC

I had similar issues when I was using AT&T cellular years ago for work. The house was just below the cell tower transmission signal due to some hills down the road that the house sat below. If I walked up the hill I could talk, back at the house next to nothing.

See if you can determine the tower locations and how they sit in relation to your house.


20 posted on 05/01/2025 7:07:29 AM PDT by reed13k
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