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Family’s $15K Carnival Cruise vacation canceled just 2 days prior, without their knowledge, after sharing booking number on Facebook
NY Post ^ | May 31, 2024 | Allie Griffin

Posted on 05/31/2024 9:37:10 AM PDT by Red Badger

A Kentucky family’s $15,000 Carnival Cruise vacation they had been planning for a year was canceled just two days before the ship was set to sail after they accidentally shared their booking number online in a case of identity theft.

Tiffany Banks was devastated to learn that her trip aboard the Carnival Celebration ship with her husband and their four kids was canceled without her knowledge the day before the family was going to fly to Florida to leave on the boat.

Banks said in a series of TikTok videos that she had no idea their vacation, for which they had already paid in full, was trashed until she got an email about off-ship excursion cancellations and called to investigate.

A Carnival customer service representative told her that she had canceled her $12,000 reservation for the ship’s largest room — the Excel Presidential Suite — through the online system.

The mom and nurse practitioner said she went into “a full-blown panic” and she and her four kids were all in tears.

“We have nearly $15,000 tied up in for this vacation including excursions. The room itself was I think $12,000 or $13,000, and then we’ve got a few grand tied up in excursions, and actually with almost $2,000 for flights,” she said in a May 12 TikTok video.

Banks said she never canceled the trip and wondered if it was a system glitch.

Carnival said the room they had booked was now reserved by another customer and offered the family two interior rooms — the cheapest on the ship — instead, but the mom did not feel it was an adequate replacement.

Carnival also refused to offer a full refund as its cancellation policy states that no money will be returned within 15 days of the cruise date.

(Excerpt) Read more at nypost.com ...


TOPICS: Business/Economy; Outdoors; Society; Travel
KEYWORDS: carnival
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DO NOT EVER PUT PERSONAL INFORMATION ON FACEBOOK.

NO DATES, ADDRESSES, PHONE NUMBERS OR PASSWORDS...................

1 posted on 05/31/2024 9:37:10 AM PDT by Red Badger
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To: Red Badger

She should dispute it with her credit card.


2 posted on 05/31/2024 9:39:34 AM PDT by for-q-clinton (Cancel Culture IS fascism...Let's start calling it that!)
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To: Red Badger

But we know why she posted this on FB. She wanted to brag about the money she was spending on the best room on the cruise ship. Maybe don’t brag so much next time and this won’t happen.


3 posted on 05/31/2024 9:40:26 AM PDT by for-q-clinton (Cancel Culture IS fascism...Let's start calling it that!)
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To: Red Badger

I never divulge trips or photos of my trips until I get back from the trip.

Thieves scan the pages to try to find houses that are unattended while the owners are out of town.


4 posted on 05/31/2024 9:41:19 AM PDT by dfwgator (Endut! Hoch Hech!)
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To: Red Badger
Don't use your real birth date either.
5 posted on 05/31/2024 9:41:53 AM PDT by Harmless Teddy Bear ( Roses are red, Violets are blue, I love being on the government watch list, along with all of you.)
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To: Red Badger

Just so dumb on so many levels! Their house could have been robbed or squatted during their vacation by an actual scammer, rather than this prankster maturely cancelling her trip. I love seeing friends’ trip pics on social media, but never post them in real time, either!


6 posted on 05/31/2024 9:43:20 AM PDT by LittleBillyInfidel (This tagline has been formatted to fit the screen. Some content has been edited.)
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To: Red Badger
> DO NOT EVER PUT PERSONAL INFORMATION ON FACEBOOK. NO DATES, ADDRESSES, PHONE NUMBERS OR PASSWORDS

How about:

DON'T USE FACEBOOK
No account? No worries.
7 posted on 05/31/2024 9:43:45 AM PDT by dayglored (Strange Women Lying In Ponds Distributing Swords! Arthur Pendragon in 2024)
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To: Red Badger

Why does Carnival care?


8 posted on 05/31/2024 9:44:22 AM PDT by Ann Archy (Abortion....... The HUMAN Sacrifice to the god of Convenience.)
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To: Red Badger

“sharing booking number on Facebook”

Man people are dumb. SMH

On a side note, I’m sure you’ll get some negative comments about cruise ships in general but the offer of inside cabins......those are for suckers IMO.

Once you’ve had a balcony cabin.....there is no going back. 😏


9 posted on 05/31/2024 9:44:39 AM PDT by V_TWIN (America...so great even the people that hate it refuse to leave!)
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To: Red Badger

I’m sure Tiffany called and wanted to speak to the manager.


10 posted on 05/31/2024 9:45:57 AM PDT by moovova ("The NEXT ELECTION is the most important election of our lifetimes!“ LOL...)
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To: Red Badger

This happens to her.....and then the dingbat heads to Tik Tok to cry.

Hey Lady, quit putting all your business and information online for anyone to see.


11 posted on 05/31/2024 9:46:45 AM PDT by dforest ( )
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To: for-q-clinton

Well she got the exposure if that is what she wanted.
Just a little more than she hoped for I’d guess. jmo


12 posted on 05/31/2024 9:47:21 AM PDT by deport
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To: Red Badger

“Banks and her husband accidentally shared their cruise booking reference number when posting a screenshot of an email with the countdown to their vacation on Facebook a few weeks out, according to the clip.”

I posted a pictures of all my credit cards and keys on social media, and somehow and for some reason I was the victim of identity theft and burglary.

How can this have happened, and why do the banks claim it is not their fault, why can’t they have better security?

Why would any locksmith cut a key from a photograph ?

lol


13 posted on 05/31/2024 9:47:30 AM PDT by algore
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To: LittleBillyInfidel; Red Badger

“rather than this prankster maturely cancelling her trip”

“Carnival said the room they had booked was now reserved by another customer”

Think about it....What makes you think the “prankster” isn’t the same person that ended up booking it?.....it’s possible


14 posted on 05/31/2024 9:49:05 AM PDT by V_TWIN (America...so great even the people that hate it refuse to leave!)
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To: deport

I don’t know now way more people know she spent $15,000 on a trip. I think that’s probably what she wanted more than anything. She is just missing out on the trip part now.


15 posted on 05/31/2024 9:51:08 AM PDT by for-q-clinton (Cancel Culture IS fascism...Let's start calling it that!)
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To: for-q-clinton

Yes. She should make much of the fact that Carnival sold her room, thus not encurring a full loss. Why should Carnival get paid twice for the same cabin? She should negotiate to pay only what they actually lost.

(Hmm — I wonder if whoever ended up with the cabin is the one who cancelled her reservation, then bought it at a last minute discount.)

That said, an idiot who posts their booking number, etc. on Facebook doesn’t get full sympathy.


16 posted on 05/31/2024 9:51:12 AM PDT by Chewbarkah
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To: Red Badger

1. So did Carnival get and keep the money?

2. Or did the scammer who made the fraudulent cancellation get the get the money/account to swich who’d get the rooms.

3. It aslo sounds like Carnival does not have good enough securoity for their reservation/reservation cancellation services. Merely knowing the booking number is not to me “identification” sufficient for the cancellation. There had to have been other personal data the fraudster had obtained and used.


17 posted on 05/31/2024 9:51:15 AM PDT by Wuli
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To: V_TWIN

Yes, I thought about that.

Entirely possible. Even likely. But not easily proven............


18 posted on 05/31/2024 9:51:45 AM PDT by Red Badger (Homeless veterans camp in the streets while illegals are put up in 5 Star hotels....................)
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To: Red Badger

Carnival? They should consider themselves lucky


19 posted on 05/31/2024 9:52:25 AM PDT by God luvs America (6young 3.5 million pay no income tax and vote for DemoKrats...)
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To: Red Badger

So, bottom line, her credit card information was stolen, and the theft was made easy due to her posting her cruise plan details online? Terrible.

She was offered two other rooms, but turned them down as not adequate for her group.
And now, Carnival Cruise says it’s already too late for her to be refunded. I would be tearing (what’s left of) my hair out! Devastating. All that money. All those fun plans.

But, at some point, she’s going to need to let the worst of the anger go and move on, lesson learned. She will need to show her kids how a grown up deals with profound disappointment.


20 posted on 05/31/2024 9:52:28 AM PDT by lee martell
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