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American Airlines rebooked a mom on a flight home that would have forced her to leave her 7- and 8-year-old sons behind for days in NYC
yahoo.com ^ | August 7, 2022 | Sam Tabahriti

Posted on 08/07/2022 10:40:29 AM PDT by grundle

A mother of two boys, ages seven and eight, woke up Saturday morning thinking she'd be heading home.

But then an email from American Airlines changed everything.

Sarah Ripmaster was supposed to fly back home from New York's LaGuardia Airport to Chicago O'Hare International Airport Saturday, until she realized that American had rebooked her, but not her kids.

Ripmaster said the first thing she felt when she realized what had happened was fear.

"I woke up in New York City yesterday to a notice that our flight to ORD had been cancelled due to lack of crew. I had a different record locator than my boys, but they were linked together in the system," Ripmaster, who works for a social media technology platform, told Insider.

She said she was rebooked to leave later Saturday, but "the system had unlinked my boys' reservation (from mine) and said the next flight they could get them on was Tuesday out of LGA."

Ripmaster then spent hours on the phone with customer service trying to fix the frustrating situation. "When I did reach someone, the American Airlines woman I spoke to was amazing and helpful – but the process is broken," she said.

Ripmaster and her boys finally were rebooked to fly together through Nashville, where they were Sunday at the time of her discussion with Insider. She said they were flying back home, to Chicago, later in the day, although that flight was delayed.

(Excerpt) Read more at yahoo.com ...


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To: entropy12

LOL. It’s like that with every company now. They don’t want us talking to people. They want us to visit their website and figure it out on our own.


81 posted on 08/07/2022 1:37:53 PM PDT by Tired of Taxes
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To: Fai Mao

OMG.....THAT’S NOT THE POINT!! OMG...what has happened to FREEPERS?


82 posted on 08/07/2022 1:47:20 PM PDT by Ann Archy (Abortion....... The HUMAN Sacrifice to the god of Convenience.)
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To: Larry Lucido
Probably the worst is when you get some “artificial intelligence” ask you to say “in a few words” what your problem is” and you ask for a real person and it says “Sorry, we don’t recognize your problem. Please call back later.”

I agree. It's especially frustrating to me because I used to be a telephone agent, many years ago, when we answered every call as quickly as possible - we never wanted anyone waiting on hold for long.

83 posted on 08/07/2022 1:49:30 PM PDT by Tired of Taxes
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To: laxcoach

MY GOD,, you are missi ng the point ALSO!


84 posted on 08/07/2022 1:49:41 PM PDT by Ann Archy (Abortion....... The HUMAN Sacrifice to the god of Convenience.)
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To: laxcoach

YOU WEREN’T TRAVELING WITH HER!! GOOD GRIEF..,the MOM WAS TRAVELING WITH HER SONS!! I am about to give up here.


85 posted on 08/07/2022 1:52:00 PM PDT by Ann Archy (Abortion....... The HUMAN Sacrifice to the god of Convenience.)
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To: Nifster

You were with the child. Children cannot go to an airport and board without a parent. When AA changed the the mother’s flight they made it impossible for the kids to board the plane.


86 posted on 08/07/2022 1:56:57 PM PDT by Fai Mao
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To: entropy12

With 36 years clinical experience.


87 posted on 08/07/2022 2:01:10 PM PDT by Mom MD ( )
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To: Fai Mao

at least 20 years ago they could. when I was living in alaska going to school. an hour into the flight I had a stewardess move a 6-year-old child she was watching over to the seat where I and another female passenger were sitting. the reason. the child was flying without parents and the area where the stewardess was watching the child had a lot of drunk unruly passengers, I guess we looked safe. so, for the next 4 hours I and the other lady were entertained by this child who was traveling home from her dad’s house to her mom’s house.


88 posted on 08/07/2022 2:02:39 PM PDT by PCPOET7 (`)
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To: entropy12

Btw I am not an antivaxxer. I am vaccinated and do not regret it. I said all along the vaccine made sense for some but not all. You can look at the sweet and lovely things the antivaxxers say about me if you want to know if I am in their camp or not


89 posted on 08/07/2022 2:03:59 PM PDT by Mom MD ( )
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To: grundle

“At Pedo Air, children under 10 always fly free when unaccompanied by an adult or guardian. Book a flight to Thailand today and never worry about the little crumb-crunchers ever bothering you again...”


90 posted on 08/07/2022 2:12:47 PM PDT by OrangeHoof (No food in the stores; fuel prices too high? Thank a liberal.)
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To: Mom MD

I never tried to imply you are anti-vaxxer.
On the contrary, what I said was your opinions about the experimental vaccines is more qualified than 99% of posters here who are not medically qualified like yourself.


91 posted on 08/07/2022 2:22:24 PM PDT by entropy12 (Trump pp& MAGA are the only way to keep USA viable.)
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To: E. Pluribus Unum

Nah, the Mexican border is wide open. If we run out of food, we can cross the border into Mexico and buy some taco’s.


92 posted on 08/07/2022 2:25:40 PM PDT by entropy12 (Trump pp& MAGA are the only way to keep USA viable.)
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To: entropy12

sorry could not tell from your post. I appreciate your kind words. Have a blessed Sunday


93 posted on 08/07/2022 2:25:51 PM PDT by Mom MD ( )
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To: cherry

I guess you have not been flying much before 2021.
Airlines have been notorious for delays, lost baggage, flight cancellations etc LONG BEFORE the China virus was imported by Fauci. It was not this bad in 2021. It has gotten really bad in 2022 because of all the stimulus money sent out b y the government. My wife and I received 6 hefty stimulus checks which we did not need and all money was tax free. Why would any one making less than $57,000/year would want to work when welfare benefits for a family exceed that amount?


94 posted on 08/07/2022 2:31:38 PM PDT by entropy12 (Trump pp& MAGA are the only way to keep USA viable.)
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To: Fai Mao

I did not fly with my daughter she boarded by herself


95 posted on 08/07/2022 4:13:50 PM PDT by Nifster (I see puppy dogs in the clouds )
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To: Ann Archy

I was replying to someone who said he saw unaccompanied minors.

I was not advocating what AA did.

The person we reply provides context


96 posted on 08/07/2022 7:27:33 PM PDT by laxcoach (The secret to happiness is a bait pen full of pinfish.)
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To: Ann Archy

Stop yelling and read who I replied to.


97 posted on 08/07/2022 7:28:04 PM PDT by laxcoach (The secret to happiness is a bait pen full of pinfish.)
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To: grundle

Rent a car from NY to Chicago. 2 day travel. $30/day
Or airplane maybe 2.5/hrs $61 per ticket.


98 posted on 08/07/2022 11:00:27 PM PDT by minnesota_bound (Need more money to buy everything now)
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To: Mathews

#10 Ron White: Hey Bill, I’ve got one. My son, Tater Tot, is covered with moles. No, my son, when he was six years old, was going to fly by himself from Dallas to Austin, to spend a week with his grandparents. I’m putting him on the plane; his grandmother is going to take him off the plane. And the woman who I was buying the ticket from asks, “Is there going to be anyone in Austin to pick him up when he gets off the plane?”

[Ron takes his mike and hits himself in the back of the head, in a “duh” gesture]

Ron White : Nope, I’m gonna pin a twenty dollar bill to his collar and wish him the best of luck! Here’s your sign!


99 posted on 08/07/2022 11:06:53 PM PDT by minnesota_bound (Need more money to buy everything now)
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To: entropy12

#62 “But daughter is a lawyer who passed her Bar exam on first attempt”

Did she argue her case when you would say “do the dishes” “go to bed” etc? : )

John Cleese on lawyers (he was going to be a lawyer)
https://youtu.be/mBf6kJIbXLg?t=91


100 posted on 08/07/2022 11:14:36 PM PDT by minnesota_bound (Need more money to buy everything now)
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