Posted on 01/19/2022 10:46:44 AM PST by Red Badger
VIDEO AT LINK..............
Brand-new Tesla Model 3 owner April G (April Gilmore) picked up her 2022 Model 3 Performance in Tampa, Florida, in December. It was making a weird and annoying scraping sound, so she reached out to Tesla for help. As it turns out, the electric car was missing a brake pad.
When April contacted Tesla, she let them know that the Model 3 was making a scraping sound that seemed to be coming from the driver's side rear wheel. Unfortunately, the Tesla Service Center didn't have any inspection appointments available until about three weeks later. However, the following day, Tesla reached out to April and asked her to send a video so the team could listen to the sound.
April complied and recorded a video, which she sent to the service center. To her surprise, the Tesla service rep told her many people watched the video and determined that the sound was normal and that there was potentially no issue with the Model 3's brakes. Of course, April pressed the service center to move her appointment forward. Tesla told her to have the car towed if she still had concerns.
Gilmore followed through, having the Model 3 towed to a local "independent Tesla shop." Not surprisingly, upon removing the wheel, the mechanic learned that a brake pad was missing. Not only did the Tesla need a brake pad, but also the rotor and caliper had to be replaced. Gilmore's Tesla Service Center watched a video from the independent shop and asked her to bring the car in right away.
Tesla gave April Uber credits since it didn't have loaners available. The repair has been delayed a number of times thanks to parts that aren't readily available. The original repair date was scheduled for December 31, 2021, though it was pushed to January 7, 2022, then January 14, and finally January 19.
We'll be keeping our eyes on the story to find out how it all turns out. In the meantime, Tesla covered a full month of Gilmore's car payment. Regardless of how Tesla is trying to help, the whole situation is unacceptable. We honestly don't understand how anyone watching the video could think the brakes were "normal."
BRAKING NEWS!...........................
I have a neighbor who has a tesla. They let it sit too long so a service vehicle was deployed. A Ford Van. It was pretty funny. The service guy said his coverage range was so small no EV would be up to the task.
I had a 74 Pinto...........................
Well, if the Mob Rule US Government would just get those awful gas and diesel powered vehicle off the road, April wouldn't need brakes.
Could be worse. Could buy a GM product.
Missing brake pad? Reminds me when I bought a brand new 4-wheeler Dodge PU back in 1976. When I complained to the Dodge dealer about the breaks pulling I was told its normal ; when I complained about going through (not burning) a lot of oil, I was told that was normal.
Turned out that the rotors were on backward (as I recall), and the rings on the pistons were in a line, so the oil just poured through. Seems there was a strike at the factory and these things were deliberately done by the workers.
It went 14 miles.
Blame it on the Robots!-)
Had a 81 Ford F-100 Stepside that had NO rear axel oil seal on one side......................
“I had a 74 Pinto”
A guy near where I grew up put a Boss 302 in a early Pinto along with a Ford 9 inch rear back in the 70’s.
With the lightweight and especially the short wheelbase it was dangerous to drive.. All over the road. Could not keep it going straight.
I was not really familiar with the car but heard he put it into a ditch and bent it up and he parted it out.
I had a ‘78 Pinto Wagon.
Great car, carried a lot of musical gear and guitars for me. I went to college in the snow belt (by Erie PA) and had 4 studded snow tires. It was front wheel drive 5 on the floor. It would go anywhere.
Though Tesla is not exactly a leader in quality, a lot of these things have been happening recently with cars and other products. I’d attribute it to labor shortages and the general decline of skill. With more and more Boomers retiring, the smartasses might be saying, “OK boomer - can you come back to your old job? For more money?” - if that hasn’t already been happening.
If Tesla borrowed a QC expert from SpaceX, that person would probably stroke out an hour or two into the job.
.
“Turned out that the rotors were on backward (as I recall), and the rings on the pistons were in a line,”
Both of those are practically impossible. Piston rings rotate, that part of the reason for the crosshatch hone pattern. Rotors cannot be installed backwards, the offset wouldn’t allow caliper installation.
If the final assembly is in the US, there’s no telling what you will find. Tesla’s aren’t exempt. I had a Honda Civic assembled here. It took many trips to the dealership. It was a piece of junk compared to those assembled in Japan.
Yay!
Let’s name that car model” Warpspeed”!
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.