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NETFLIX PROBLEM
self ^ | November 13, 2021 | knarf

Posted on 11/13/2021 8:07:32 AM PST by knarf

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I've been a customer for at least 8 or more years

(I know everyone will jump on me for using NETFLIX ... whatever)

I went on line and using their chat feature, I attempted to find out what went wrong.

The chatter on the other end asked questions that should have already been data based and I got suspicious and ended the chat.


This morning, I went to finish a binge series and my account was turned off.

I just got off the phone with a NEFLIX rep and he wanted me to go "on a secure telephone (btw, I use LL) line" and I would RE-input my debit card (in use for those 8+ years) and hit pound and I would be shunted back to him.

It all sounds hinkey and has anyone else experienced this ?

1 posted on 11/13/2021 8:07:32 AM PST by knarf
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To: knarf

NEVER respond to an email. Don’t click their link.

Go directly to the website by inputting it manually.

Log in there only and change your password or chat there.


2 posted on 11/13/2021 8:09:55 AM PST by aMorePerfectUnion (Fraud vitiates everything ᡕᠵ᠊ᡃ࡚ࠢ࠘ ⸝່ࠡࠣ᠊߯᠆ࠣ࠘ᡁࠣ࠘᠊᠊ࠢ࠘𐡏⁻ )
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To: knarf

Remember that the Obama Crime Syndicate is deeply involved with NETFLIX.

That may be a clue toward any perceived “hinkeyness” with that Pedophile embracing streaming service.


3 posted on 11/13/2021 8:11:32 AM PST by Howie66 (Let's Go Brandon!!)
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To: knarf

We’ve had no problem with Netflix. The first time we watch on a different TV we do get the message about another device, but only then.

(When they hired the Obamas, we cancelled them. But our T-Mobile account gives us Netflix free so we take advantage of it.)


4 posted on 11/13/2021 8:11:35 AM PST by MayflowerMadam (When government fears the people, there is liberty.)
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To: knarf

It’s been a long time since I used Netflix but you still should be able to access your information through your online account; no need to do do this by phone. So, yeah, hinky.


5 posted on 11/13/2021 8:12:05 AM PST by beachn4fun (One day, there will be more non-citizens in the country than American citizens. What then?)
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To: knarf

The email is phony. 99% chance.


6 posted on 11/13/2021 8:13:30 AM PST by BiglyCommentary
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To: aMorePerfectUnion
NEVER respond to an email. Don’t click their link.

Netflix will send out an email if they think someone's account has been compromised (or if they think a subscriber is sharing their log-in info with other users, from different time zones and/or different IP addresses).

Shutting the account off is one way they'll stop this.

As long as the user can verify that they are actually talking to Netflix (and not a scammer) they should be safe in giving out their payment info.

I received an email stating there was a new sign-in to my account

7 posted on 11/13/2021 8:14:39 AM PST by Drew68 (Ron DeSantis for President 2024.)
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To: knarf

Go to your netflix account directly, change the pw, logout all devices, verify account info.


8 posted on 11/13/2021 8:15:12 AM PST by BiglyCommentary
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To: aMorePerfectUnion
I was IN that chat yesterday and that was when I first became suspicious.

This morning I used the LL telephone and got the same suspicious questions.

I REALLY want to finish the binge serial I am watching ... or WAS watching.

9 posted on 11/13/2021 8:16:00 AM PST by knarf (?<p>Little kids grow up to be adults that get into powerful positions and act out their thoughts.<pg)
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To: knarf

Netflix has different plans. Make sure no one else is watching when you are.


10 posted on 11/13/2021 8:17:57 AM PST by JonPreston (Q: Never have so many, been so wrong, so often)
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To: Howie66

GREAT ADVICE——Remember that the Obama Crime Syndicate is deeply involved with NETFLIX.


11 posted on 11/13/2021 8:18:07 AM PST by Liz (le Our side has 8 trillion bullets; the other side does n't know which bathroom to use.)
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To: knarf

The issue is *how you got to the netflix site.

If you followed a link in the email, it could have been a fake site.

If you can get into the real site directly, change your password.


12 posted on 11/13/2021 8:18:34 AM PST by aMorePerfectUnion (Fraud vitiates everything ᡕᠵ᠊ᡃ࡚ࠢ࠘ ⸝່ࠡࠣ᠊߯᠆ࠣ࠘ᡁࠣ࠘᠊᠊ࠢ࠘𐡏⁻ )
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To: knarf

First thing you should have done is change your password. Never use links or phkne numbers provided in email no matter how professional they may appear.

Always go to the official website through another means


13 posted on 11/13/2021 8:20:33 AM PST by Mygirlsmom (Back after a long hiatus. Now mygrandkidsgrandma)
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To: JonPreston
Netflix has different plans. Make sure no one else is watching when you are.

Netflix has tiered family plans allowing multiple people to watch at once from different devices. Pretty sure they've got to be using the same IP address.

14 posted on 11/13/2021 8:20:36 AM PST by Drew68 (Ron DeSantis for President 2024.)
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To: knarf

Our Netflix account was stolen twice. We so seldom use it, we didn’t notice for almost a year in one case. We called Netflix the second time and was told that the account was now being used in India. Since it was the second time this happened, Netflix advised us to set up a new email account to register under. This worked and the account has been secure for the last several years. Looking back, my wife and I joke that there was probably a TV set up on a windowsill in some rural part of India, and the whole village was sitting around enjoying our Netflix on our dime.


15 posted on 11/13/2021 8:23:42 AM PST by PUGACHEV
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To: aMorePerfectUnion

No, I googled it directly


16 posted on 11/13/2021 8:24:54 AM PST by knarf (?<p>Little kids grow up to be adults that get into powerful positions and act out their thoughts.<pg)
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To: knarf

Put your cursor over the link in the email and you may be able to see the real address at the bottom left corner of your browser. But, no, don’t ever click on the link.


17 posted on 11/13/2021 8:24:57 AM PST by x
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To: Drew68

Yes. I get Netflix thru my T-Mobile account and it’s happened to me.


18 posted on 11/13/2021 8:26:49 AM PST by JonPreston (Q: Never have so many, been so wrong, so often)
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To: knarf

Want to buy some magic beans?


19 posted on 11/13/2021 8:27:57 AM PST by stuck_in_new_orleans ( )
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To: knarf

Why any Conservative or Trump supporter patronizes the likes of netflix or Fascist Book is beyond me.


20 posted on 11/13/2021 8:28:01 AM PST by God luvs America (63.5 million pay no income tax and vote for DemoKrats...)
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