(I know everyone will jump on me for using NETFLIX ... whatever)
I went on line and using their chat feature, I attempted to find out what went wrong.
The chatter on the other end asked questions that should have already been data based and I got suspicious and ended the chat.
This morning, I went to finish a binge series and my account was turned off.
I just got off the phone with a NEFLIX rep and he wanted me to go "on a secure telephone (btw, I use LL) line" and I would RE-input my debit card (in use for those 8+ years) and hit pound and I would be shunted back to him.
It all sounds hinkey and has anyone else experienced this ?
NEVER respond to an email. Don’t click their link.
Go directly to the website by inputting it manually.
Log in there only and change your password or chat there.
Remember that the Obama Crime Syndicate is deeply involved with NETFLIX.
That may be a clue toward any perceived “hinkeyness” with that Pedophile embracing streaming service.
We’ve had no problem with Netflix. The first time we watch on a different TV we do get the message about another device, but only then.
(When they hired the Obamas, we cancelled them. But our T-Mobile account gives us Netflix free so we take advantage of it.)
It’s been a long time since I used Netflix but you still should be able to access your information through your online account; no need to do do this by phone. So, yeah, hinky.
The email is phony. 99% chance.
Go to your netflix account directly, change the pw, logout all devices, verify account info.
Netflix has different plans. Make sure no one else is watching when you are.
First thing you should have done is change your password. Never use links or phkne numbers provided in email no matter how professional they may appear.
Always go to the official website through another means
Put your cursor over the link in the email and you may be able to see the real address at the bottom left corner of your browser. But, no, don’t ever click on the link.
Want to buy some magic beans?
Why any Conservative or Trump supporter patronizes the likes of netflix or Fascist Book is beyond me.
You got scammed....don’t do it...and do NOT give anybody, or re-enter your credit info in response to ANYTHING that originated from the source to which you responded. SCAM
Right away, my wife gets a call from the MIL. "I can't get my Netflix" she screeched. I could hear her from the phone in the other room. I guess my wife had given her the login info and she was sharing it with other friends as well. Darn freeloaders! Boy was she pissed when she found out the reason she couldn't get it any more. I still get a kick out of that.
Dunno. During the chat session the agent asked those questions to verify your identity. You could have been anyone. That is if you were actually on the Netflix site.
The conversation you had with them doesn’t sound right, but the email to you is a standard header every time you log in. Test it if you like. I’ve already confirmed it. Could be simply the way it is routed through the system.
Why would you give the hard earned money that you earned to a company like Netflix that literally hates you and wants to pervert your children?
I dumped Netflix after they put Obozo and the Mooch on the board, and gave them an ungodly bribe for “content development”.
I have had those emails come to me before and ignored them because my history was only what I had watched. However, about 6 months ago I began seeing history of shows I know I had never watched so I called netflix and indeed there was a device being used that was not mine. So I changed password and that was the end of that.
Why the heck do you still have Netflix? Call your credit/debit card company and tell them not accept anymore charges from Netflix and be done with them.
My wife took a tab into a hospital episode (she was going to be there 7 days and intended to binge-watch). At conclusion...she came home, and I found my account non-functional (password would not work). Took several attempts to call and get help. IT at the hospital (providing Wi-Fi at a cost) had stolen the password, and then changed it. Lodged a complaint but I doubt that they did anything.