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McDonald’s CEO outlines changes as sales slide
Associated Press ^ | Oct 21, 2014 6:11 PM EDT | Candice Choi

Posted on 10/21/2014 6:55:17 PM PDT by Olog-hai

After posting yet another disappointing quarter, McDonald’s CEO Don Thompson said Tuesday the company hasn’t been keeping up with the times and that changes are in store for its U.S. restaurants.

Thompson said that starting in January, McDonald’s will “simplify” its menu to make room for restaurants to offer options that are best-suited for their regions. To offer greater customization, he also said the company planned to expand its “Create Your Taste” offering that lets people pick the buns and toppings they want on burgers by tapping a touchscreen. The program is currently being offered in Southern California, and McDonald’s has said it will roll it out nationally in Australia. […]

The changes come as McDonald’s continues to struggle with myriad problems. One of its biggest challenges in the U.S. is long-held perceptions around the freshness and quality of its ingredients. The chain has been fighting to boost sales as people gravitate toward foods they feel are more wholesome. As a result, people have been gravitating to places like Chipotle, which markets its ingredients as being of superior quality. …

(Excerpt) Read more at hosted.ap.org ...


TOPICS: Business/Economy; Food
KEYWORDS: chipotle; foodquality; lowersales; mcdonalds
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1 posted on 10/21/2014 6:55:17 PM PDT by Olog-hai
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To: Olog-hai

Sell something other than McDonald’s food?


2 posted on 10/21/2014 6:57:15 PM PDT by OKSooner (Hospice in place and await further instructions.)
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To: OKSooner

OK, you saved me from making a post.


3 posted on 10/21/2014 6:58:26 PM PDT by rockinqsranch ((Dems, Libs, Socialists, call 'em what you will. They ALL have fairies livin' in their trees.))
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To: Olog-hai

“lets people pick the buns and toppings they want on burgers by tapping a touchscreen.”

Hmmmmm...I wonder if they’re paying the touchscreen a living wage.


4 posted on 10/21/2014 6:58:33 PM PDT by lowbridge
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To: Olog-hai

Don’t mess with my McDouble!!


5 posted on 10/21/2014 6:58:38 PM PDT by TaMoDee (Go Pack Go! The Pack will be back in 2014!)
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To: Olog-hai

If he wants to beat Chipotle, all he has to do is post a sign that reads:

CCW Patriots Welcome.
Bring Your little friend.

It would probably cut down on robberies and belligerent youts as well.


6 posted on 10/21/2014 6:58:55 PM PDT by left that other site (You shall know the Truth, and The Truth Shall Set You Free.)
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To: lowbridge

Will SEIU be fighting to “represent” the touch screen?


7 posted on 10/21/2014 6:59:29 PM PDT by Olog-hai
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To: Olog-hai
As a result, people have been gravitating to places like Chipotle,

Chipotle is amazing. The menu is very simple and they give you so much food that you usually have to take home leftovers, and you can get really healthy meals there that taste great.

Very simple menu. The only problem is that there's always a line there, so the wait can be a little long.

8 posted on 10/21/2014 7:00:16 PM PDT by Maceman
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To: Olog-hai
lets people pick the buns and toppings they want on burgers by tapping a touchscreen...

That's a roundabout way of saying they are going to fire half their employees as soon as they can.

9 posted on 10/21/2014 7:02:30 PM PDT by Vince Ferrer
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To: Olog-hai

McDonalds is so stupid. Their problems began when they started kowtowing to the liberal mantra that fast food sucks and isn’t healthy. They took away everything that made their food taste good and substituted “healthy” alternatives.

McD’s needs to tell the liberals to FU-off. Start a Classic menu that reintroduces food as it was made in the past to include fries cooked in beef tallow.

But, alas. They won’t do this. They’ll keep running from the Democrats who are killing their sales model until they are finally out of business.


10 posted on 10/21/2014 7:03:55 PM PDT by VeniVidiVici
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To: lowbridge

“To offer greater customization, he also said the company planned to expand its “Create Your Taste” offering that lets people pick the buns and toppings they want on burgers by tapping a touchscreen.”

Stealth move to begin phase-out of employees.


11 posted on 10/21/2014 7:03:59 PM PDT by ifinnegan
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To: Maceman

We got a Chipolte in Albuquerque... I can’t understand how it is so crowded when there a a million hole in the wall places here that are infinitely better.


12 posted on 10/21/2014 7:05:26 PM PDT by Tijeras_Slim
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To: Olog-hai

One of the items on the McDonald’s touch screen should be an In-N-Out burger gift certificate. That would do well.


13 posted on 10/21/2014 7:05:30 PM PDT by Right Brother
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To: ifinnegan

. . . while they “fight for $15” in vain.


14 posted on 10/21/2014 7:06:34 PM PDT by Olog-hai
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To: Olog-hai; All

“To offer greater customization, he also said the company planned to expand its “Create Your Taste” offering that lets people pick the buns and toppings they want on burgers by tapping a touchscreen.”

Um...done by Burger King (which, AMAZINGLY, is STILL in business!) THIRTY YEARS AGO:

“Hold the pickle, hold the lettuce, special orders don’t upset us...”

http://www.youtube.com/watch?v=KJXzkUH72cY


15 posted on 10/21/2014 7:07:13 PM PDT by Diana in Wisconsin (I don't have 'Hobbies.' I'm developing a robust Post-Apocalyptic skill set...)
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To: ifinnegan
Stealth move to begin phase-out of employees.

They have to use the touch screen, because human cashiers aren't good at random variations in their programming.

16 posted on 10/21/2014 7:07:20 PM PDT by Vince Ferrer
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To: Olog-hai

I’ve been to McDonalds maybe twice in seven years. Both times it is when I was on a long road trip and eating while I was driving.


17 posted on 10/21/2014 7:08:32 PM PDT by Darren McCarty (Abortion - legalized murder for convenience)
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To: Olog-hai

Exactly.


18 posted on 10/21/2014 7:08:34 PM PDT by ifinnegan
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To: Tijeras_Slim
We got a Chipolte in Albuquerque... I can’t understand how it is so crowded when there a a million hole in the wall places here that are infinitely better.

Well I don't doubt that there are a million little restaurants, but in terms of fast food, I don't think there's anywhere else better.

One other problem though, is that they don't bus the tables very effectively. That's a turn-off when you are looking for a seat.

19 posted on 10/21/2014 7:13:07 PM PDT by Maceman
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To: Tijeras_Slim

ITA There’s some weird flavor that permeates all their food.


20 posted on 10/21/2014 7:13:08 PM PDT by bonfire
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