Posted on 03/30/2011 9:40:10 PM PDT by Swordmaker
Closed view, high price and complexity of iPad unappealing to CIOs, Dell claims
Despite the iPad's long lead in the enterprise market, Apple's tablet PC performer will not last long according to an increasingly bullish Dell.
Speaking to CIO Australia in Sydney, Dells global head of marketing for large enterprises and public organisations, Andy Lark, said while the first iPad had achieved one million sales just 28 days after the device first became available in the US and precipitated the explosion in tablet PCs, it would ultimately fail in the enterprise.
I couldnt be happier that Apple has created a market and built up enthusiasm but longer term, open, capable and affordable will win, not closed, high price and proprietary, Lark said. [Apple has] done a really nice job, theyve got a great product, but the challenge theyve got is that already Android is outpacing them.
Apple is great if youve got a lot of money and live on an island. Its not so great if you have to exist in a diverse, open, connected enterprise; simple things become quite complex.
While Apple had entered the businesses as a consumer device, Lark claimed Dell had taken an enterprise approach toward tablet PCs, which would ultimately give the company, which has a major stake in Microsoft Windows and the desktop PC market, an edge.
Weve taken a very considered approach to tablets, given that the vast majority of our business isnt in the consumer space, he said. [A company] like Samsung has to aggressively go after their business, but weve got a far more diversified footprint than some of these players.
The cost of Apple products was another deterrent to iPad deployments, with Lark claiming that a the economics on a fully kitted iPad did not add up.
An iPad with a keyboard, a mouse and a case [means] youll be at $1500 or $1600; thats double of what youre paying," he claimed. "Thats not feasible.
Despite the company's history with Microsoft, it had embraced both Windows Phone 7 and Android operating systems offerings as the market was increasingly moving away from Apple's iOS4 offering.
Our strategy is multi-OS," Lark said. "We will do Windows 7 coupled with Android Honeycomb, and were really excited. We think that giving people that choice is very important.
This Dell guy sounds like they don’t have an answer for Apple’s success.
its like obama, he said he was a cristin, so it must be true.
If you want on or off the Mac Ping List, Freepmail me.
iPad and other tablets would score points with
me if I could connect the USB port to a hub to
support a full size keyboard, mouse and
printer. A feed to concurrently charge the
battery and perhaps hook up a big desktop
USB drive for backup or to host development
software. Keyboard, mouse, printer and drive
could be done for under $150 even with fancy
components.
I’m not exactly an Apply guy but I detest Dell. Their customer service people in India (I just s/w with them about a problem which was within warranty) and I just damn couldn’t talk to them. I have a better chance of finding Bin Laden than getting my point across.
The iPad/iPhone is a security nightmare for the enterprise. Some third-party systems like the Good Technology client/server system fixes some of the basic weakness of the platform, but they really need to get serious about security if they want to be an enterprise player. So far, they’re slackin’.
"Oh, yeah, Apple's iPad is gonna wipe the floor with us and everyone else for years!"I don't think so.
The unenlightened self-promotion is obvious. Whether the prediction is true or not is unknowable at present. Too much can change, and Apple does not sit still -- they design the future. They're designing stuff that is two products beyond anything we know about.
Dell is already moving all their customer support back to Texas.
You don't want to connect a keyboard to an ipad. That is what the touch screen is for. Connecting a keyboard defeats the purpose of the tablet concept. The advantage to the ipad is SPEED and portability.
Yes, apple is more expensive than Windows based stuff but it umm......WORKS!
My limited experience with the iPad, is the executive who wants to use this device as an enterprise workstation.
When I tell them it’s not going to happen, they get really upset.
Let’s face it. You can do you facebook and other social media. You can read news and get stocks, but that’s about it.
You could buy a connection kit on eBay for about $20, and attach USB devices, like a keyboard. However, for the iPad 2, Apple changed the voltage to tho port, and now you can’t do that any more.
That would be a day late and a dollar short for me. Dell's customer serve deteriorated so much that I moved on--to the Mac. I should have done it years soon. And I will get an iPad as soon as I don't have to wait in line to buy one.
Hmmmm. Exactly WHAT are you going to move around on the screen of the iPad with that mouse you want to connect, Myrddin? Where's the pointer arrow? Have you noticed it DOESN'T have one? That's one of the reasons Flash won't work on a touch screen input based device: no mouse over input!
The iPad supports a full size Bluetooth keyboard. But have you considered that the USB standard requires a USB hub to provide 500 mA at 5V to each USB device to be plugged into it? Think how fast that would drain the iPad's battery and you might have a clue WHY Apple didn't include a standard USB port. How many users would be calling Apple to complain about the short battery life they were experiencing that DID NOT meet Apple's advertised ten hoursignoring the four or five devices they have plugged into the USB hubs they have dangling off their iPadsand blaming Apple! The same goes for SD slots and extra RAM added on... It takes extra energy to run those peripherals, drawing down the battery. Even a USB keyboard draws energy and has additional overhead that costs operational time on a fixed charge battery device! TANSTAAFL!
As much as I’m not a fan of Apple’s locked-down, dumbed-down approach to tablet computers, this guy is wrong. CRM and sales automation applications designed for the iPad are already out there and more are being written. iPads in the enterprise are going to be almost as big a success as Blackberries in the enterprise.
Well, OK then. Enjoy.
What does this mean or stand for: TANSTAAFL!
Who are the “Anti-Apple Thread Trolls”?
Thanks.
>Dell is already moving all their customer support back to Texas.<
Okey-dokey...but here’s what I know: sales or the person who, I talked with happily identified themselves as Americans located at Dell, Red River..
But once you upgrade your warranty, it’s game over. You WILL be talking to India, based on my experience.
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